Clinical Director

Benefits:

Company car

Dental insurance

Opportunity for advancement

Paid time off

Vision insurance

Clinical Director (Home Care Intake & Client Services)

Salary: Competitive, based on experience

Overview

We are seeking a warm, confident, and clinically experienced leader to serve as our Clinical Director focused on client intake, assessments, and service onboarding. This role is ideal for a nurse, social worker, or clinician with hospice, assisted living, or home care experience who thrives at the intersection of clinical care, relationship-building, and consultative sales.

You will be the first clinical point of contact for prospective clients and families—guiding them through one of the most important decisions they will make. The ideal candidate is compassionate yet assertive, professional, detail-oriented, and comfortable discussing care plans, pricing, and securing service agreements.

Key Responsibilities

Serve as the clinical lead for all new client intake and onboarding

Respond promptly to inbound inquiries from prospective clients and families

Conduct consultative conversations to assess care needs and recommend appropriate services

Perform in-home client assessments and develop initial care plans

Confidently present service options, pricing, and secure client agreements/deposits

Drive conversion of qualified leads into active clients

Oversee the full onboarding process, including clinical documentation and intake paperwork

Ensure compliance with all clinical and regulatory requirements during intake

Case Management- responsible for all client's receiving quality care

Responsible for maintaining up to date care plans as client's conditions progress

Collaborate with care coordination and scheduling teams to ensure smooth service start

Provide early-stage follow-up to ensure client satisfaction and continuity of care

Maintain accurate and timely records in CRM and clinical systems

Qualifications

Clinical background required (RN, LPN, MSW, or related field strongly preferred)

3+ years of experience in home care, hospice, assisted living, or healthcare services

Proven success in intake, admissions, or consultative sales within a healthcare setting

Strong ability to build trust quickly with families in sensitive situations

Comfortable discussing pricing, collecting deposits, and closing service agreements

Experience completing clinical assessments and onboarding documentation

Excellent communication, organization, and follow-through

Tech-savvy with CRM or client management systems

Valid driver’s license and reliable transportation (company vehicle available for visits)

Who You Are

Warm and empathetic, yet confident and decisive

Professional and polished in both clinical and customer-facing settings

Comfortable balancing clinical integrity with business goals

Skilled at guiding families through emotionally complex decisions

Motivated by both helping others and achieving results

Why Join Us

Competitive salary (based on experience)

Paid Time Off (PTO)

Dental and Vision Insurance

Company vehicle available for all client visits

Supportive, mission-driven environment

Opportunity to play a key leadership role in a growing organization

Make a meaningful impact on clients and families every day

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.