Retail Supervisor

ASA at Stony Brook University is seeking an experienced Retail Food Supervisor to lead daily retail dining operations in Stony Brook University Hospital's Market Place Cafe.

This role is responsible for staffing coordination, employee training, food safety, and maintaining departmental standards to support a safe, efficient, and customer-focused dining environment.

Position Details:

Salary: $69,615.00 per year

FLSA Status: Exempt

Schedule: Full-time, various days/shifts, holidays as needed

Benefits:

• NYSHIP Health, Dental + Vision Insurance
• Paid vacation, sick, holiday, and personal time
• 403(b) + employer contribution
• Tuition reimbursement, employee discount + pet insurance
• Employee assistance program

Required Qualifications:

• Minimum of an Associate’s Degree in a related area equivalent combination of education and related experience
• Food Service Handler Certificate (current or obtained within 6 months of hire)
• Minimum of 5 years of progressive retail food service management experience
• Cash handling experience and knowledge of protocols
• Strong interpersonal skills and the ability to work harmoniously with a diverse population
• Excellent customer service skills

Preferred Qualifications:

• Bachelor’s Degree in Food Management, or a related area
• Experience in healthcare or higher education food or retail services, including knowledge of federal, state, and local codes and regulations on hospital food service
• Union environment experience

Key Responsibilities:

• Supervise, coach, and develop retail food service staff
• Coordinate staffing, scheduling, and daily operations
• Ensure compliance with food safety, sanitation, and regulatory standards
• Monitor food quality, customer service, and operational efficiency
• Manage inventory, labor, and cost control initiatives
• Address customer concerns and resolve operational issues
• Support audits, inspections, and compliance activities
• Maintain records, reports, and departmental documentation
• Assist with special events and other assigned duties

ASA is an employer and educator recognized for valuing AA/EEO and Protected Veterans and Individuals with Disabilities.

No relocation or VISA Sponsorship is available.

ASA may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform their essential functions. If you require an accommodation to participate in the selection process, you are encouraged to contact Human Resources at View phone number on click.appcast.io.

About Us

ASA's Mission is to maintain and enhance the quality, diversity, cost, and value of food in the campus dining programs, improving fiscally prudent and affordable food plans for students While ensuring the availability of desired and appropriate merchandise, products, and services for the campus community; Fostering and supporting the campus' core mission of academics, research, scholarship and intellectual creativity, inclusivity, and sustainability.