District Receptionist and Clerk

District Receptionist and Clerk

Supervised by the Superintendent, in cooperation with other Education Service Center supervisory or confidential personnel, receives the public in person or via phone, communicates effectively, routes calls and messages, and performs routine clerical functions including but not limited to: utilize shredder, copier, computer terminal and other office equipment; read, proof, check, file and locate materials; create or change letters and forms, complete or prepare requisitions, surveys, state reports and various documents; maintain facilities use calendar; arrange appointments or meetings; set and maintain a regular filing system; respect confidentiality of office information; assist in maintaining the district website and social media; provide transcription, translation and interpreter services in Spanish is preferred; perform all duties as required in a friendly professional manner; and perform other duties as required.

Organize and file documents/reports, perform routine clerical functions, word process or type with a speed of a minimum of 35 wpm (certificate dated within the last 12 months is required). Knowledge of techniques and strategies to effectively communicate with the public in both English and Spanish is preferred.

Ability to: 1. Demonstrate a positive attitude to the public, colleagues, and supervisors; 2. Communicate effectively in oral and in written form; 3. Interpret and apply district policies and regulations; 4. Effectively perform clerical duties; 5. Work cooperatively and interact with parents, school employees, and community members and agencies as requested from district supervisor; 6. Use a variety of office equipment including computers, copiers, and calculators; 7. Demonstrate skills in word processing, spreadsheets, use of debit and credit ledger, and technology or media to effectively perform the job duties; 8. Ability to attend district meetings to provide translation services is preferred. 9. Ability to translate all requested parent information, district forms, letters forms, Individual Education Plans (IEP's) and correspondence from English to Spanish is preferred;

Background to include experiences in a clerical related position; work with community members and school-age children; and/or training or class work related to the responsibilities of this position.

Completion of high school or equivalency exam. Training in clerical responsibilities desired.

Essential functions of this position include: 1. Provide a professional and welcoming tone through superior skills in greeting the public and communicate effectively with members of the community in person or on the telephone. 2. Demonstrate excellent phone skills handling multiple simultaneous lines with service and friendliness to the community. 3. Address and de-escalate conflicts or concerns from parents, students, or visitors in a calm and professional manner. 4. Assist the supervisory staff in the Educational Service Center with routine clerical functions: typing, word processing, scanning, data input, maintaining records, filing, shredding documents, handling mail (district and posted). 5. In coordination with sites and departments, assist in maintaining the district website and social media. 6. Facilitate the district facility use applications, scheduling, and compliance; update the district's electronic event calendars on a routine basis. 7. Accept and verify for accuracy all intradistrict and interdistrict transfer applications. 8. Maintain lobby bulletin board with current district information and materials. 9. Ability to demonstrate excellent oral and written skills in Spanish and English, provide transcription, translation and interpreter services in Spanish is preferred.