Health Home Care Coordinator, Social Service Coordinator, Social Services,

KWA Home Care is a non-profit multicultural social service agency. Role Scope As a Health Home Care Coordinator - Vietnamese English, you will support members with chronic conditions by delivering patient-centered care coordination and reducing gaps across medical, behavioral health, and social services. The onsite, full-time role in Tacoma, WA (Mon-Fri, 8:30am-5pm; $21.00-$23.00) ensures clients receive the right care at the right time through a structured Health Action Plan (HAP) and ongoing case management. Key Responsibilities Care planning Interdisciplinary collaboration across care settings Care transitions using the Coleman Model/Care Transition Intervention (CTI) Evidence-based screenings (BMI Assessment, PHQ-9, GAD-7, Katz ADL) Patient Activation Measure (PAM) Referrals to community resources and Long-Term Services and Supports (LTSS) Client advocacy Accurate, timely documentation aligned with healthcare regulations and client confidentiality/HIPAA compliance Qualifications Bilingual Vietnamese and English. Vietnamese speaking is required. AAS degree; 1+ year experience as Behavioral Health Care Coordinator, case manager, or social service coordinator. WA State Driver’s License, auto insurance, and ability to pass DSHS/ALTSA background check. A Typical Workday Your day begins by reviewing your caseload, notes, and upcoming touchpoints, preparing for a monthly in-person visit with a Vietnamese speaking member. You’ll meet in the office and out in the community, using interviewing skills to confirm goals, barriers, and progress, and updating the Health Action Plan (HAP) accordingly. Between visits you connect with clinics, behavioral health partners, and community agencies to keep services aligned and timely, with an emphasis on patient-centered care and smooth care planning. You’ll set aside focused time to complete mandatory documentation by monthly deadlines, coordinate follow-ups after transitions in care, and respond to client questions with clear, culturally responsive communication. The day ends with organized case notes, scheduled next steps, and readiness for team check-ins or training. Total Rewards Medical, Dental, and Vision insurance; Life Insurance; Paid Time Off; 11 paid holidays; 401(k) after 1 year. Full-time, Monday-Friday schedule (8:30am-5pm) with competitive salary ($21.00-$23.00). #J-18808-Ljbffr KWA (Korean Women's Association)