QMS Manager

Qms Manager

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

Job Purpose: Lead and promote a team to effectively implement process improvement in all areas of the company, defining the quality assurance processes and standards throughout. The main goal of the quality improvement manager is to ensure that company-wide processes add value and strengthen our QMS and ISO 9001 certification value.

Travel Requirements: Up to 20%, both domestically and internationally

Job Duties and Responsibilities:

• Oversee the process improvement quality team and projects including day-to-day management (people, budget), progress towards roadmaps and compliance with training and all MTS business policies.
• Establish objective criteria for individual and team performance assessment.
• Define and implement effective processes for development and operations of the organization.
• Monitor and ensure the effectiveness of the process and its associated tools such documentation, training, dashboards, etc.
• Manage, maintain, and improve the Quality Management System (QMS) focusing on internal customer satisfaction.
• Full scope of ISO 9001:XXXX
• Lead, mentor and coach process owners, local and global teams to ensure effective change control including implementation, maintenance and improvement of processes, and process standardization
• Plan, manage, and drive the internal audit program and the risk list, to enhance the company's productivity
• Collaborate cross-departmentally to apply process corrections or implementations for improved productivity
• Lead cross-departmental root cause investigations (or company process RCAs) in conjunction with the Product Quality Manager as applicable and champion the company's corrective action system.
• Leads enhancement of business processes; identifies and implements opportunities to streamline and improve processes.
• Implements regular learning sessions across the organization to instill a quality culture of accountability.
• Identify new processes and procedures to increase the performance and effectiveness of the Quality Department
• Own and improve critical to quality processes like our Product Release Gates and Serious Quality Problem "Juhin" process.

Required Skills:

• Degree in Engineering, Administration with 10+ years' experience or MS Degree in with 8+ years of experience
• Experience with Quality Management (comprehensive understanding of ISO9001:2015 or similar)
• Minimum of ten (10) years of quality experience
• Minimum of seven (7) years of direct quality process experience
• Strong leadership and collaboration skills
• Strong foundation on processes improvements tools and problem-solving techniques
• Experience managing a quality team
• Knowledgeable in process improvement techniques (PDCA, PFMEA, DMAIC, Lean Six Sigma, A3, 8D, SCARS, ISO standards, Causal Analysis: 5 whys, root cause analysis)

Desired Skills:

• ASQ Certifications: Certified Quality Engineer CQE; Reliability Engineer CRE Manager of Quality/Organizational Excellence Certification CMQ/OE.
• Influence management skills; demonstrated ability to work constructively across all functions of the organization, including customers and suppliers
• Excellent communication and presentations skills (articulate and persuasive)
• Good understanding of Lean and Agile methodologies

Diversity & Inclusion Commitment: At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.