Customer Service Associate

In-Office | Monday-Friday | 8:30am-5:30pm Home health runs on good people behind the scenes. The nurses and therapists doing the visits depend on someone back at the office keeping things moving — intake coming in clean, schedules covered, phones answered, and nothing falling through the cracks. That's this role. At Interim HealthCare of Oklahoma City, we've been locally owned and part of this community since 1999. Our staff volunteers with Meals on Wheels, we host monthly Veteran-to-Veteran coffees through our hospice program, and we show up for this city the same way we show up for our patients. When you work here, you're part of something that goes beyond the office. What you'll do Cover scheduling, intake, and front desk depending on where the need is Coordinate patient care between referral sources, clinical staff, and families Communicate clearly and compassionately with patients and families Manage documentation and scheduling with accuracy and follow-through Support clinical staff to keep day-to-day operations running smoothly What comes with the job Health and dental coverage Paid time off and paid holidays 401(k) with up to 4% company match Company-paid life insurance ($25,000 policy) Flexible spending account (up to $3,000) Stay Pay — a $100 bonus for each year of service Employee recognition program with monthly drawings Weekly pay every Friday What we're looking for Experience in a medical office, home health, or healthcare administrative setting preferred Strong organizational skills and the ability to prioritize in a fast-paced environment Clear, professional communication — written and verbal Someone who follows through, sweats the details, and doesn't need to be reminded twice Reliable and adaptable — this is a float role, so flexibility is key About Us Interim HealthCare of Oklahoma City has proudly served our community since 1999. As a Veteran- and nurse-owned organization, we understand care from both sides, clinical excellence and human connection. We don't just provide services here; we live and work here, and that shapes how we show up for the people who trust us with their care. Backed by more than 50 years of national experience, our local team provides skilled nursing, therapy, aide, and social work services tailored to the unique needs of every patient and family we serve. Our approach is grounded in HomeLife Enrichment. Want to see our team in action? Follow us on Facebook: Learn more about us: Interim HealthCare of Oklahoma City is an Equal Opportunity Employer. #J-18808-Ljbffr