Install Manager

HVAC Install Manager Residential Replacement

David Taylor Heating & Air Anderson, SC

Pay: $70,000$80,000 per year + performance bonus
Job Type: Full-Time, Salaried
Schedule: MondayFriday; extended hours may be required during peak season
Benefits/Perks: Company vehicle, company phone and fuel card

About the Position

David Taylor Heating & Air is looking for an experienced HVAC Install Manager to lead our residential retrofit/changeout installation department.

This is a hands-on leadership position for someone who understands residential HVAC installation and knows how to lead crews, manage schedules, maintain quality standards and keep jobs moving from the time they are sold through final completion.

During busy season, our team completes approximately 1520 residential changeouts per week . The Install Manager is responsible for keeping crews productive, installations on schedule, customers satisfied and callbacks to a minimum.

What You'll Do

Lead & Develop the Install Team

• Lead, coach and hold accountable HVAC lead installers and helpers

• Assign crews based on skill level, job complexity and location

• Conduct daily morning huddles covering jobs, equipment, safety and expectations

• Assist with recruiting, interviewing, onboarding and training installers

• Handle attendance, performance management, corrective action and timecard approval

• Develop installer skills and help employees progress from helper to lead and senior lead

Manage Residential Installations

• Review sold jobs before installation to verify equipment, materials, job notes and special requirements

• Coordinate installation scheduling based on crew capacity and customer commitments

• Work with warehouse and office teams to ensure equipment and materials are ordered, received and staged before installation

• Ensure permits are pulled and inspections are scheduled and completed

• Handle day-of issues including callouts, weather, incorrect equipment and unexpected job-site conditions

• Visit job sites regularly and be present for complex or high-dollar installations

Quality Control & Customer Experience

• Maintain high installation standards for brazing, nitrogen purge, evacuation, line sets, drains/condensate, electrical work and code compliance

• Perform or assign quality inspections on completed installations

• Track and correct installation defects

• Own callbacks and warranty issues through resolution

• Address customer concerns quickly and professionally

• Ensure installers complete job-close requirements, including photos, start-up information and paperwork

Control Costs & Performance

• Monitor labor hours, overtime and material usage

• Identify margin loss caused by extra materials, return trips or rework

• Ensure jobs are closed promptly so invoicing, rebates, registrations and commissions aren't delayed

• Coordinate truck inventory, van stock and material returns with the Warehouse Manager

• Track installation volume, labor efficiency, callbacks, quality results and overtime

Safety

• Maintain strong safety standards involving PPE, ladders, attics, electrical work and driving

• Ensure installation vehicles, tools and equipment are properly maintained, stocked and accounted for

What We're Looking For

Required:

• 5+ years of residential HVAC installation experience

• 2+ years of experience leading HVAC installation crews

• Strong hands-on knowledge of residential HVAC changeouts

• Experience with split systems, heat pumps, gas furnaces, air handlers and ductwork

• EPA 608 Universal certification

• Working knowledge of mechanical/electrical codes and permitting/inspection processes

• Valid driver's license with a clean driving record

• Comfortable using ServiceTitan or a similar field-service platform , or able to learn it quickly

• Strong leadership, organization and communication skills

• Ability to stay calm under pressure and hold teams accountable

Preferred:

• NATE certification

• Experience with ductless mini-splits, dual-fuel and variable-speed systems

• Experience with Manual J load calculations and/or Manual D duct design

• Previous experience with a high-volume residential HVAC replacement company

Physical Requirements

This is a hands-on HVAC leadership position. Candidates must be able to:

• Work in attics, crawlspaces and outdoors in extreme temperatures

• Lift up to 75 lbs.

• Climb ladders

• Kneel, bend and crawl for extended periods

What Success Looks Like

You'll be responsible for helping us improve:

• On-time installation completion

• Installation quality and first-pass inspections

• Callback and recall rates

• Labor efficiency and overtime

• Customer satisfaction and reviews

• Permit and inspection pass rates

• Job closeout times

• Installer performance, retention and safety

If you're an experienced residential HVAC installer who has successfully led crews and you're ready to take ownership of an entire installation department, we want to talk to you.

Apply today to join David Taylor Heating & Air.

Compensation details: 70000-80000 Yearly Salary

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