Property Services Tax and Compliance Specialist

Job Description Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at PAY RATE: $31.64 - $33.31 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Property Services Senior Manager, the Property Services Tax and Compliance Specialist assists the organization’s Asset Management efforts by creating, recording and maintaining all record for leasing, tax and exemption reporting and compliance for all facilities, as well as internal audit of rental assistance efforts. Communicates with program personnel and vendors to reconcile problem invoices. DUTIES AND RESPONSIBILITIES Monitor and respond to funder, governmental, and regulatory agencies regarding tax and compliance issues, including payroll, property and non-property related issues. Administering Exemptions: Oversee the Welfare Exemption program for properties used exclusively for charitable, hospital, religious, or scientific purposes, and owned or held in trust by qualifying nonprofit organizations. Eligibility Determination: Review and process exemption applications, verify ownership, use, and income requirements by clients, and determine eligibility for state and county exemptions Coordinate between VOALA Legal, Accounting, and property staff regarding monthly rent payment and various property issues. Ensures all municipal, county, state and federal tax payments are processed. Documentation & Compliance: Prepare and file required forms with the State Board of Equalization (BOE) and county assessors; maintain Organizational Clearance Certificates and supplemental clearance documents Auditing & Review: Conduct field inspections to confirm property use compliance; audit exemption records and resolve discrepancies with the Los Angeles Assessor’s office or Orange County Assessor’s office Recordkeeping: Maintain accurate, up-to-date files for all exempt properties, including current use, value, and status Appeals & Hearings: Represent the agency in exemption hearings before the BOE or county assessor’s board Policy & Legislative Updates: Monitor changes in state and local laws, and advise management on impacts to exemption programs Coordinate property service requests; oversee invoice processing and backup documentation Prepares all needed documents relating to maintenance and construction projects; handles property and maintenance matters as required in the absence of the Property Services Specialist Assist with maintaining all leases and other Asset Management department files Assists Property Services Specialist with communications, organization and other related as assigned. Other duties as required to meet department mission, as Directed by Accounts Payable Manager ESSENTIAL DUTIES An essential function of this position requires incumbents to report to the office. Monitor and respond to funder, governmental, and regulatory agencies regarding tax and compliance issues, including payroll, property and non-property related issues. Administering Exemptions: Oversee the Welfare Exemption program Eligibility Determination: Review and process exemption applications, and determine eligibility for state and county exemptions Ensures all municipal, county, state and federal tax payments are processed. Documentation & Compliance: Prepare and file required forms with the State Board of Equalization (BOE) and county assessors; maintain Organizational Clearance Certificates and supplemental clearance documents Auditing & Review: Conduct field inspections to confirm property use compliance; audit exemption records and resolve discrepancies with the Los Angeles Assessor’s office or Orange County Assessor’s office Recordkeeping: Maintain accurate, up-to-date files for all exempt properties, including current use, value, and status Appeals & Hearings: Represent the agency in exemption hearings before the BOE or county assessor’s board Coordinate property service requests; oversee invoice processing and backup documentation Prepares all needed documents relating to maintenance and construction projects; handles property and maintenance matters as required in the absence of the Property Services Specialist Policy & Legislative Updates: Monitor changes in state and local laws, and advise management on impacts to exemption programs Other duties as required and may be subject to change MANDATED REPORTER As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: High school diploma (or GED/High School Equivalence Certificate) EXPERIENCE: 5 years of tax or regulatory experience OR Bachelor’s Degree in Finance/Accounting or related field and 2 years of related experience PREFERRED QUALIFICATIONS: Accounting Degree, AA or BA Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.