Concessions Supervisor

Select how often (in days) to receive an alert: Position Title Concessions Supervisor at ScottsMiracle-Gro Field and Historic Crew Stadium. If you love hospitality, sports, live music, and having fun at work then we want to hear from you! Pay Range $16.00 to $19.00 Job Overview Responsible for event and non-event oversight of front of house operations. Must possess the skills to develop effective working relationships, an ability to work independently and as a team member of Levy, strong willingness to help out at every level and an ability to manage multiple projects. Position Focus and Priorities Supervises and coordinates the activities of the department including training, coaching and service standards Establish rapport with guests, team members, and partners Delivers on the expected guest experience Leads by example; delivers on promises Recognizes the need to effectively manage change Has drive to understand importance of business and operational efficiency Organized with the ability to learn to prioritize based on business Major Areas of Responsibility Supervises and coordinates the activities of the department including scheduling, training, coaching and service standards Ensure appropriate teaming levels and inventory levels are maintained throughout the event Establish rapport with guests, team members, non-profit groups and subcontractors Ensure guest expectations have been met and exceeded at all times Execute security, safety, responsible alcohol service and sanitation standards Ensures all equipment is setup and operating properly Responds and assists with all guest service issues and notify leadership with all concerns as necessary Maintains service areas Follow cash handling guidelines with accuracy and timeliness. Ensure assigned areas and events are fully stocked and ready for operation Ensure areas and events are clean, opened and closed down properly and follow proper reconciliation procedures for event Completes daily and event paperwork in a timely and accurate manner Communicate guest issues to management Ensure safety and sanitation standards are maintained within our operations, which includes compliance with cleaning, uniforms, work practices, maintenance of equipment and work spaces, food storage, food preparation and ongoing training and education Supervise all team members, non-profits and subcontractors assigned for the duration of the event Manage others effectively, including developing work plans, assigning tasks, reviewing work performance and addressing issues as you observe them Ensure all team members in their assigned area are ready to perform their duties Lead the team by example and through delegation and follow up Assist fellow team members where necessary Promote a cooperative work climate, maximizing productivity and morale Job Requirements Previous supervisory experience required Able to communicate effectively with management team, guests, non-profit groups and team members by speaking and comprehending English Time management, organization and multitasking skills A demonstrated ability to lead by example English reading, writing, math and computer skills required Must be able to work extended shifts of 10 hours or more as business dictates Must be flexible with schedule and able to work different shifts Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains Equal Opportunity Employment Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Benefits Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program #J-18808-Ljbffr Compass Group USA