Security Guard at The City Forum Indoor Amusement Park

Job Description

Job Description

Join the Project 2231 Team

The City Forum is seeking a responsible, observant Unarmed Security Guard to help protect our guests, employees, and property. This role maintains a visible security presence, monitors the facility, responds appropriately to concerns, and helps create a safe, welcoming environment for families.

The ideal candidate is calm under pressure, professional with guests, confident when enforcing rules, and able to recognize and report suspicious behavior.

What You’ll Do

• Patrol the premises regularly to maintain order and establish a visible presence
• Monitor entrances and authorize access by guests, employees, vendors, and vehicles
• Monitor surveillance cameras and identify suspicious activity or safety concerns
• Respond to alarms and assess situations promptly
• Help secure doors, windows, and exits at the end of operations
• Address trespassing, disturbances, and other incidents according to company policy, training, and applicable law
• Contact management, emergency services, or law enforcement when appropriate
• Assist guests and employees who need help
• Complete clear, accurate reports on daily activity and significant incidents
• Help maintain a safe, professional, and family-friendly environment

What We’re Looking For

• At least 18 years old
• High school diploma or equivalent
• At least one year of security experience
• Valid Tennessee security license or guard card (Required)
• Tennessee Dallas’s Law certification (Required)
• Valid driver’s license (Required)
• First Aid/BLS and self-defense training
• Knowledge of applicable security and public-safety guidelines
• Strong observation, communication, customer-service, and report-writing skills
• Comfortable working with families and guests
• Familiarity with surveillance systems and related technology
• Able to remain calm, professional, and alert during stressful situations

Schedule

• Part-time, approximately 20–25 hours per week
• Nights, weekends, and some holidays required
• Closed Easter, Thanksgiving, and Christmas
• In-person position

Pay

$16–$18 per hour, based on experience and qualifications.

Benefits

• Paid training
• Dental and vision insurance
• Employee Assistance Program
• Employee referral program
• Employee discounts
• Opportunities for growth

Appearance Standards

Because this is a guest-facing role, employees must maintain a clean, professional appearance. Unnatural hair colors such as pink, blue, or bright or unusual reds are not permitted. Facial piercings are not permitted except for one nostril piercing; other facial piercings must be removed or replaced with a clear retainer while working. Gauged ears must be filled and may not exceed 19mm. Face and neck tattoos may not be visible while working.

Requests for religious, medical, disability-related, or other legally protected accommodations will be reviewed individually.

About Project 2231

Project 2231 is a family-owned hospitality and entertainment company operating Miss Lucille’s Marketplace, Miss Lucille’s Café, The City Forum, ACME Athletics, and Varsity Pins.

Ready to help protect a place where families come to have fun? Apply today and join the Project 2231 team.

Project 2231 is committed to providing a safe and inclusive workplace. We welcome applicants from all backgrounds and comply with applicable federal and state employment laws.
Part-time flexible availability.
Flexibility to work afternoons, nights, weekends (Saturday and Sunday), and holidays (except Easter, Thanksgiving, and Christmas). Daytime availability is required during holidays and weekends, based on the business's needs.
approximately 20 to 25 hours/week. (except Easter, Thanksgiving, and Christmas)