Staffing Specialist - Clinical Resources

Position OverviewUHS is seeking a highly organized and detail-oriented Staffing Specialist to support nursing operations across Wilson Medical Center and Binghamton General Hospital. This role coordinates daily staffing to ensure coverage aligns with patient needs, maintains accurate schedules in staffing systems, and communicates real-time updates to nursing leadership. The Staffing Specialist also supports census management, assists with patient flow and transfers, and prepares staffing summaries to guide operational decisions.

The ideal candidate is a strong communicator who is comfortable with technology and thrives in a fast-paced healthcare environment. Responsibilities include responding to call-offs and staffing gaps, performing administrative support tasks, and delivering excellent customer service while collaborating with clinical teams. Previous inpatient healthcare experience is preferred.

Primary Department, Division, or Unit:

Clinical Resources, UHS Hospitals

Primary Work Shift:

Rotational

Compensation Range:

$19.37 - $28.09 per hour, depending on experience

You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours.

Schedule

• Current openings include:

• Evening rotational shift - 32 hours/week

• Night shift - 24 hours/week

• Every third weekend

Responsibilities

• Coordinate daily nursing staffing across all units to ensure coverage aligns with approved staffing plans and real time operational needs.

• Communicate staffing information clearly with nursing leadership and interdisciplinary teams to support timely decision making and collaboration.

• Prepare daily shift-based staffing summaries to provide leadership with actionable visibility into workforce utilization.

• Maintain and update department schedules in scheduling software to ensure accurate data integrity for forecasting, reporting, and optimization.

• Perform clerical and administrative tasks including phone management, message routing, documentation, and record maintenance to support smooth office operations.

• Support daily operations of the Clinical Resource Office by assisting with bed census management and coordinating patient transfers to optimize patient flow.

• Collect and enter transfer center consult data and operational metrics to support reporting, analysis, and continuous improvement.

• Deliver high quality customer service using de-escalation techniques and professional communication to promote trust, clarity, and positive working relationships.

• Follow organizational policies and procedures to ensure regulatory compliance and consistent operational standards.

• Execute additional assigned tasks to support departmental efficiency and organizational goals

Education/Experience

Minimum Required:

• High school diploma or equivalent

• Experience using Microsoft Office Suite (Word, Excel, Outlook) or similar electronic tools

• 1 year experience working in a healthcare related field

​ Preferred:

• Previous healthcare scheduling experience in acute setting

• Associate’s degree in healthcare administration, Business Administration, or related field

​ Licenses/Certifications:

Preferred

• NYS Certified Nursing Assistant

• MOA

• EMT

Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at