Senior Quality & Commercialization Engineer

Job Description

ABOUT EADEM

EADEM is a fast-growing skincare brand rooted in science, storytelling, and cultural authenticity. Our mission is to redefine beauty standards by creating high-performance products that speak to diverse skin tones and global perspectives. We're building a brand that's as editorial as it is innovative—and we're looking for a passionate, culturally connected individuals to help shape our next chapter.

POSITION SUMMARY

We are seeking a Senior Quality & Commercialization Engineer to ensure that every product entering the market meets rigorous quality, safety, and brand color standards. This role sits at the intersection of quality assurance and new product commercialization, owning packaging color approvals, test planning for new and existing products, line trial execution, and quality issue resolution with contract manufacturers (CMs). The ideal candidate is detail-oriented, comfortable working cross-functionally with R&D, packaging, operations, and regional teams, and thrives in a fast-paced, growing skincare environment.

KEY RESPONSIBILITIES

Packaging Color & Standards Management

• Maintain and manage packaging color approvals, ensuring all color standards meet brand and quality requirements across every SKU.
• Own and update color standards libraries and rangeboards across product lines, ensuring accuracy and consistency across CMs and suppliers.
• Partner with packaging suppliers and CMs to resolve color deviations and grant approval of production runs against approved standards.

Test Planning & Execution

• Develop and manage comprehensive test plans for all new product development (NPD) launches and changes to existing products, covering both formula (stability, compatibility, performance) and packaging (functional, compatibility, transit) testing.
• Coordinate testing timelines with R&D, packaging engineering, and CMs to ensure on-time completion ahead of key commercialization milestones.
• Review and interpret test results, flag risks, and drive resolution of failures or out-of-spec results.

Line Trial Supervision & Reporting

• Own end-to-end planning, on-site supervision, and reporting of production line trials at CMs for new products and process or formula changes.
• Document trial observations, defects, and process adjustments; issue clear trial reports with recommendations to cross-functional stakeholders.
• Partner with CMs to troubleshoot in-trial issues in real time and ensure trials meet quality and timeline requirements.

Quality Management at Contract Manufacturers

• Serve as the primary quality point of contact for assigned CMs, monitoring ongoing production quality performance.
• Investigate, document, and drive root-cause resolution of quality issues and complaints arising at CMs, including corrective and preventive actions (CAPA).
• Conduct or support periodic quality audits and site visits at CMs as needed.

Global Quality Collaboration

• Communicate and review global quality issues and trends with in-region quality teams, ensuring alignment on standards, corrective actions, and escalation paths.
• Support in-region teams with technical guidance and documentation on quality standards and investigation methodology.
• Contribute to continuous improvement of quality systems, SOPs, and specifications based on global learnings.

QUALIFICATIONS

• Bachelor's degree, Chemical Engineering, Packaging Engineering, Cosmetic Science, Materials Science, or a related technical field.
• 3–5 years of experience in quality assurance/quality engineering, commercialization, or new product development within the beauty, personal care, or CPG industry.
• Hands-on experience with packaging color approval processes and tools (e.g., spectrophotometers, Pantone or brand color standards, visual color matching).
• Experience developing and executing test plans covering both formula and packaging, including stability and compatibility testing.
• Prior experience supervising line trials or production runs at contract manufacturers.
• Working knowledge of quality management systems, root-cause analysis, and CAPA processes.
• Strong project management skills, with the ability to manage multiple NPD and quality workstreams simultaneously.
• Excellent written and verbal communication skills, with experience collaborating across regional or global teams.
• Willingness to travel to CM and supplier sites as needed (domestic and/or international).
• Be willing and able to be in the office 4 days per week.

PREFERRED QUALIFICATIONS

• Experience specific to color cosmetics or skincare packaging.
• Familiarity with regulatory requirements for cosmetics/personal care packaging (e.g., FDA, EU Cosmetics Regulation).
• Experience with rangeboard management, PLM, or quality management systems software.