Sales Account Manager (Windsor)

Key Responsibilities Account Management & Business Development Build and maintain strong, long-term relationships with clients by understanding their life safety and security needs. Develop and execute account plans to grow the business with key clients. Identify new business opportunities through proactive engagement with existing, new, and dormant accounts. Drive inspection renewals, service agreements, and system upgrade opportunities. Serve as the main liaison between the client and internal teams to ensure clear communication and responsive service. Consistently meet or exceed sales targets and performance metrics. Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection. Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction and on time, within budget, and adhering to customer and regulatory requirements. Administrative & Reporting Complete mandatory daily CRM updates to ensure all activities, contacts, opportunities, and forecasts are accurately recorded each business day. Promptly respond to all lead generation inquiries and participate in all meetings scheduled through the lead generation program, ensuring consistent follow-up and professional engagement with prospective clients. Track and report daily metrics. Communicate with the team on customer and project changes during daily huddles. Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management. Stay informed about the latest products, technologies, and regulations related to fire and life safety products. All other related duties as assigned by your manager. Qualifications Bachelor’s degree in business, Marketing, Engineering, or a related field (or equivalent industry experience). 2+ years of experience in sales, account management, or customer service within the life safety, fire protection, or security industry preferred. Demonstrated success in meeting or exceeding sales targets. Excellent communication, negotiation, problem solving, and presentation skills. Proficiency with CRM tools and Microsoft Office Suite. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to travel. Benefits Salary commensurate with experience Purpose and results driven work environment (work smarter not harder) Technology and FSP swag when they join the team Training on not only what we sell but how we sell…the FSP Way! Access to leading edge web-based productivity tools Canada Benefits Extended Health Care Dental Vision LTD, STD Life Insurance EAP RRSP Matching FSP Equal Prospect Employer Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr