Administrative Assistant

General Administrative AssistantServiceMaster TEAM restores homes, businesses, and peace of mind after water, fire, and smoke losses. We deliver compliant, high-quality restoration services when customers need us most. We are seeking a general administrative assistant to assist in our office alongside our existing office personnel.Position OverviewThe Administrative Assistant will assist the business owners, management teams, and other team members with a variety of tasks including but not limited to answering phones and directing calls, filing various paperwork, following up on payments, and other various customer service follow-up. Candidate must be comfortable utilizing different types of software. Strong written and verbal communication skills are a must.Job ResponsibilitiesProvide general receptionist and administrative support within the officeAnswer incoming phone calls and assist customers, vendors, and visitors.Accept new job leads and input information into systemsCall and capture relevant customer and job informationAssist with maintaining accurate job records and documentation.Operate a personal computer and appropriate software packages or its equivalentMaintain professional and efficient communication with customers, technicians, project managers, and other office personnelMay follow up with customer on work performedMay call customers to collect paymentsAssist other departments within the company, as neededUnderstand ServiceMaster operating systems and the services we offerJob RequirementsHigh school diploma/GED requiredStrong organizational and time-management skillsAbility to manage multiple tasks and priorities simultaneouslyProfessional and friendly phone and customer service skillsExperience and skill with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) preferredComfortable using multiple types of softwarePersonal time management and organizational skillsStrong verbal and written communication skillsAdaptable to operate within a fast-paced work environment where schedules and priorities can change quicklyDependable, punctual, and able to follow-through on assigned responsibilities within a timely mannerAbility to manage highly confidential informationRotated on-call administrative duties after hours are required.Physical Demands and Working ConditionsThis is an in-office position involving extended periods of sitting and working at a computer and telephone. Candidate must be prepared to:Sitting for long periods of time while using office equipment such as computers, phones etc.Perform repetitive hand and wrist movements associated with typing and computer workRead and interpret information displayed on computer screens and in written documentationCommunicate clearly and exchange information quickly and accuratelyWork in a professional office environment with changing levels of noise and activityOccasionally lift or move office materials or other items weighing up to 20 poundsMaintain concentration and attention to detail in a busy office environment.Compensation: $16.00 - $19.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of the solution. Our environment is a diverse community where successful people work together to achieve common goals.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.