Senior Help Desk Analyst - Windows & iOS, ServiceNow
Progressive Recruitment
Progressive Recruitment is seeking a technical support specialist in Schenectady, NY. The role involves managing incident tickets using the Service Now tool, providing high-quality technical support, and ensuring excellent customer service. Qualified candidates will have experience in active directory and a strong understanding of ITIL processes. Responsibilities also include analyzing incidents for improvement and providing onsite support once trained. This position emphasizes communication and collaboration skills. #J-18808-Ljbffr Progressive Recruitment
Vacancy posted 2 days ago
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