flexographic and gravure printing Representative

Job Description

Job Description

Technical Service Representative
Location: Multiple locations
Remote flexibility available

Why this role stands out:

• Work with advanced water-based and solvent-based inks used in flexible packaging
• High-impact customer-facing role with strong technical ownership
• Frequent travel and exposure to major manufacturing and printing operations
• Opportunity to lead press trials, troubleshooting, and technical innovation
• Cross-functional collaboration with R&D, manufacturing, and sales teams

What you’ll be doing:

• Support customers in wide web flexographic and gravure printing environments
• Troubleshoot print defects, ink performance issues, and pressroom challenges
• Lead press trials, product launches, and technical audits at customer sites
• Optimize ink and coating performance across various substrates
• Partner with internal teams to develop technical solutions for customers
• Serve as the primary technical contact for key accounts
• Maintain technical reports, service documentation, and communication logs
• Ensure compliance with safety and environmental regulations related to solvent handling and VOC standards

What they’re looking for:

• 5+ years of experience supporting wide web flexographic and/or gravure printing
• Strong background with water-based and solvent-based inks and coatings
• Experience troubleshooting print quality and pressroom process issues
• Knowledge of ink/substrate interaction, drying systems, and surface treatments
• Ability to manage customer-facing technical projects independently
• Strong communication and relationship-building skills
• Comfortable traveling up to 70%

Preferred experience:

• Color management systems such as X-Rite
• Lamination, coating, and converting processes
• VOC compliance and safety regulations
• Bachelor’s degree in Chemistry, Engineering, Printing Technology, or related field preferred