Accounts Receivable Manager (Healthcare Billing)

Accounts Receivable Manager

The Accounts Receivable Manager will lead a team of Accounts Receivable professionals, leveraging strategic thinking and strong analytical skills to optimize billing performance and support organizational growth. This individual will collaborate cross-functionally, represent the department in discussions with key stakeholders, and help guide the company through evolving billing requirements and system enhancements.

Key Responsibilities:

• Lead the daily operations of the billing and accounts receivable team, ensuring timely and precise claim submissions, payment applications, and resolution of billing discrepancies.
• Manage billing activities for government-funded programs, including Medicare, Medicaid, and commercial payers, maintaining high standards of compliance and customer service.
• Develop and implement strategies to improve billing efficiency, reduce denials, and accelerate cash flow.
• Establish and uphold rigorous billing schedules and deadlines to maintain consistent revenue recognition and cash forecasting.
• Prepare, review, and present detailed billing and accounts receivable reports, providing insights and recommendations for financial and operational improvements.
• Oversee resolution of payment variances, claim denials, and customer disputes, engaging directly with clients and payers as necessary to protect revenue and maintain strong relationships.
• Partner with internal teams such as Finance, Accounting, Planning, Customer Service, Sales, and IT to drive process improvements and resolve complex billing challenges.
• Stay abreast of regulatory updates, payer requirements, and industry trends to ensure billing practices remain compliant and competitive.
• Serve as a key contributor to system upgrades or transitions, including planning, testing, and implementation phases for billing software.
• Coach, mentor, and develop billing team members, fostering professional growth, accountability, and a culture of continuous improvement.
• Professionally represent the billing function in meetings and presentations with senior leadership and external stakeholders.

Skills & Competencies:

• Strategic mindset with the ability to translate complex financial data into actionable plans.
• Skilled in leading and motivating a team, with experience managing medium to large groups of direct reports.
• Exceptional analytical skills and proficiency in Microsoft Excel for financial reporting and analysis.
• Comfortable presenting financial data and operational performance to senior leadership and external stakeholders.
• Excellent communication and interpersonal skills, with the ability to influence, negotiate, and build strong relationships.
• Ability to work under pressure, manage competing deadlines, and drive results in a fast-paced environment.
• Deep knowledge of revenue cycle concepts including charge capture, payment posting, denial management, and payer collections.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
• Minimum of 5 years of progressive experience in medical billing, revenue cycle management, or healthcare finance, including at least 3 years in a leadership role managing direct reports.
• Strong expertise in billing for government-sponsored programs, including Medicare, Medicaid, and other managed care payers.
• Proven track record of successfully managing billing operations and achieving improvements in cash collections, denial resolution, and billing accuracy.
• Experience in billing software systems required.

Equal Opportunity Statement: At GA Foods, we are deeply committed to the principles of equal employment opportunity. It is our policy that all employment decisions are made without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, veteran status, or any other characteristic protected by local, state, or federal law. We base all employment decisions on merit, qualifications to perform the essential job functions (with or without reasonable accommodations), and business needs. GA Foods also provides affirmative action in employment for qualified individuals with disabilities and protected veterans, in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

GA Food Services of Pinellas County, LLC (GA Foods) is proud to be a Drug-Free, Smoke-Free Workplace and an Equal Employment Opportunity Employer.