SMSHCC - Complex Care RN Coordinator

Urgent Care Of Oncology Patients In A Complex Care Setting

Responsible for urgent care of oncology patients in a complex care setting. Accountable for the assessment, coordination, delivery, and evaluation of nursing care, including direct patient care, patient/family education, and transitions of care in an acute patient setting. Delivers holistic and individualized care to all patients in an assigned area. Develops, implements, and coordinates a plan of care that incorporates psychological, sociocultural, spiritual, economic, and lifestyle factors. Fosters and maintains collaborative relationships between patients, their family/support group, physicians, and other healthcare providers through timely and effective communications. Adheres to hospital policies, industry standards, best practices, and applicable laws and regulations to promote an optimal patient experience.

Assessment and planning of patient care:

• Conducts patient and family assessment encompassing physiological, spiritual, and emotional areas.
• Collaborates and communicates with physicians and other members of the healthcare team to interpret, adjust, and coordinate daily patient care plan to ensure a plan of care that is patient centric with continuity of care.
• Partners with peers, management, and other healthcare providers to effectively streamline patient workflow, improve patient outcomes, and provide the highest care quality.
• Communicates patients' plan of care to co-workers and on-coming/off-going shift and between departments.

Provision of patient care:

• Provides competent, compassionate, and cost-effective patient care in accordance with unit, department, hospital policies, scientific principles, evidence-based nursing practice/process, nursing objectives, and standards of care.
• Maintains a safe, comfortable, and therapeutic environment for each patient and their families/support group in accordance with hospital regulations.
• Delegates tasks appropriately/effectively to team members based on legal scopes of practice, licensure, educational preparation, appropriate guidelines, and individual capability.
• Communicates with and explains treatments/activities to patient and family in a clear, open-ended, collaborative manner showing care and concern, using teach back to ensure patient understanding of explanations, and integrating patient learning and educational needs.
• Maintains mindfulness in delivery of individualized care and in communication with patients and families, with a safety focus.
• Performs job duties in compliance with established hospital policies and procedures, as well as local, state, and federal regulations to provide the highest level of patient care.
• Upholds the confidentiality of all patients protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Remains current in advancements, trends, and best practices related to acute care and area of specialty and in professional nursing practice.

Evaluation of patient care:

• Monitors patient care interventions, assesses therapies, evaluates outcomes, and intervenes as warranted.
• Conducts ongoing education for patients and their families to ensure optimal patient care from admission through transitions of care.
• Reassesses, evaluates, and documents each patient's response to the plan of care and adjusts the plan as needed.
• Reports any safety or compliance concerns via appropriate channels and participates in safety events to prevent future occurrences. Accurately documents and updates all treatment information in the patient's electronic health record (EHR).
• Develops, implements, documents formal teaching and transition planning that includes the patient/family in care for identified health needs.
• Verifies and helps validate competency of newly hired and/or student staff to perform special tasks of nursing care as appropriate.
• Serves as a clinical resource and mentor to newly hired staff and helps orient them to the unit, as requested.
• May orient other nursing and patient care support staff, special tasks of nursing care.

Education:

Other: Graduate of an accredited school of nursing

BSN preferred

Certification & Licensure:

RN-Registered Nurse for the state where care is provided

BLS-Basic Life Support Healthcare Provider

Department Required Certification & Licensure:

Oncology Nursing Certification Preferred (e.g., OCN, CPHON, CBCN, BMTCN, AOCNP) issued by ONCC, if required by department or entity, within one (1) year for RNs with one or more years of oncology practice prior to hire/transfer, or two (2) years for RNs new to oncology at the time of hire/transfer.

Department, Oncology: RN new to oncology or less than one year of oncology experience, completion of ONS Foundations of Oncology Nursing Practice courses within 90 days

Typical Experience:

2 years of recent relevant experience.

Skills and Knowledge:

Demonstrated general knowledge and competence with regard to nursing theories, concepts, and practices; medical terminology; anatomy; and physiology. Working knowledge of the healthcare industry, safety precaution policies, best practices regarding patient care and privacy, and changes in local/state/federal regulations. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Time management and organizational skills, including the ability to prioritize patient care, assignments, and work within standardized policies, procedures, and practices to achieve objectives and meet time sensitive activities. Basic knowledge of computer applications, such as Microsoft Office Suite (Word and Outlook). Work independently as well as be part of the team, while accomplishing multiple interventions in an ever-changing environment. Ability to communicate and engage team members, patients, and families in a variety of stressful situations. Use existing procedures and critical thinking to identify and solve routine or complex problems. Ensure the privacy of each patient's protected health information (PHI). Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives. Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Job Shift: Varied

Schedule: Full Time

Shift Hours: 10

Days of the Week: Variable

Weekend Requirements: As Needed

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 40

Employee Status: Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $86.27 to $120.77 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.