Quality Control Technician 2nd and 3rd shift - food

Job Description

Job Description

Pay: $20.00 - $22.00 per hour

Job description:

Quality Technician

Responsible for functioning with general supervision directly from

the Quality Manager to install and implement company standards to insure conformity with quality specifications for finished products, monitoring and recommending corrective action. Ensures compliance with various government regulations regarding safety of products required of food manufactures. Investigates all customers complaints for the purpose of determining where emphasis should be placed at the plant to prevent a recurrence. Develops and recommends inspection and sampling techniques, quality control plans or processes control procedures that will ensure production of finished product to standard. Prepares statistical reports and documentation to inform management of critical quality issues.

ESSENTIAL FUNCTIONS AND REQUIREMENTS:

I. WORK SCHEDULE:

Attends regularly and on time to work schedule as established to meet the needs of the organization and priority goals for special projects. May involve assignments on various shifts and weekends to coincide with production runs.

II. PHYSICAL, MENTAL AND VISUAL REQUIREMENTS:

5. Must be capable of exerting up to 50 pounds of force occasionally, and/or

a negligible amount of force frequently, or constantly to lift, carry, push,

pull or otherwise move objects. Sedentary work involves sitting some of the time.

6. Must possess a high degree of interpersonal, verbal and writing skills to

communicate effectively with management, hourly employees,

regulatory agencies, and labs concerning technical and sensitive matters. Must be detailed oriented, accurate and able to maintain composure under pressure. Must possess sufficient problem solving/numerical skills to handle statistical preparation and analysis. Must be able to do basic math calculations to count add, subtract, multiply, and divide.

7. Capable of moving up and down building stairways in a multi-level plant

reach job assignments. Tasks require climbing, balancing, stooping, reaching, walking, pushing, pulling, lifting, fingering, grasping, talking and hearing.

8. Capable of understanding complex and technical instructions regarding

laws and computer utilization. Reads and understands various company forms, policies, and procedures.

9. Incumbent subject to working inside protected from weather conditions.

Plant environment with some office work that consists of high and low temperatures and hazards of proximity to moving parts, electrical current and moving objects carrying considerable weight and force.

III. ESSENTIAL TASKS:

1. To be successful in this job, this person shall be proficient in Microsoft office and needs to possess advanced computer skills.

2. Inspects and audits the production process to ensure make up, proof, bake and wrap is to established standards regarding time, temperature, speed and weights for finished products with acceptable size.

3. Monitors the proper functioning of metal detectors, scales and thermometers throughout the process on an established frequency and reports problems and/or corrective action.

4. Conducts sampling and inspection daily of pre-determined products and prepares follow-up reports for management review. Participates in selection and scoring finished goods

5. Receives, logs, and investigates product complaints. Follows up to develop and implement corrective action where necessary.

6. Coordinates with, and assists, production/operations manager and assistant operation managers in projects and corrective action procedures to ensure quality products.

7. Maintains contact on a regular basis with the assistant operations manager to monitor products and assists in resolving problems and/or complaints.

8. Serves on management committee for recall and disposal decisions.

9. Researches and keeps informed of industry trends in statistical quality control and computer utilization techniques.

10. Conducts tours of company production facilities for customers and selected groups as scheduled.

11. Prepares statistical and narrative reports to management of performance to standard and key quality issues.

12. Functions as the lead inspector for monthly food safety plant inspections. Conducts daily food safety inspections. Responsible for all documentation and follow up.

IV. SECONDARY FUNCTIONS:

1. Long-range planning for quality assurance.

V. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

1. Preparation and training

Work requires a professional level of knowledge in a specialized field of nutrition and bakery science, which is equivalent to that which would be acquired by completing a regular four-year college program plus extended specialized training.

2. Work Experience

Position is filled by appointment as determined by management. Between three and five years of progressively more responsible experience is preferred. May include seminar training conducted by trade associations, allied groups or colleges.

3. Analytical Ability

Some analytical ability is required in order to gather data in situations where the problems are somewhat complex in dealing with people, ingredients and equipment.

4. Independent judgment and consequences of error

Independent judgment is often required. Some guidance is received directly from the Assistant Quality Manager and indirectly from the Quality Manager and or from established procedures or instructions. A modest impact of errors would result in cost in time, money or public acceptance of product quality.

5. Contact with others

Frequent internal communication with fellow employees and the management team throughout the company takes place daily. .

6. Work of others

No responsibility for the work of others. Work requires constant cooperation and leadership to plan, inspect, instruct and coordinate.

VI. ONGOING REQUIREMENTS AND STANDARDS:

1. Actively assist in the promulgation of the corporate philosophy that a quality product is the responsibility of each employee.

2. Actively promotes and demonstrates to all employees the importance and value of the customer.

3. Creates and nurtures a company climate where every employee is provided the opportunity to develop to their maximum potential.

4. Assists in the development of a high state of safety awareness and responsibility in all employees.

5. Performs all other related assignments and training of other employees as directed.

6. Reports directly to the Assistant Quality Manager and indirectly to the Quality Manager.

7. The above job description is not intended to be all-inclusive but is to serve as a guideline for each job.