Inside Sales Associate - Construction Products

Job Description

Job Description

Schedule: Monday - Friday 6:30 am - 4:30 pm Job Summary

Superior Products Distributors is seeking an experienced and customer-focused Inside Sales Representative – Construction Products to join our team in Milldale. This position will play an important role in supporting customers with their construction material needs while providing exceptional service and assisting with the day-to-day operations of the Products Department.

The ideal candidate will have experience working with construction materials, including waterworks, landscaping, concrete, masonry, or similar products. This individual should be comfortable working with customers in person and over the phone, utilizing computer systems, preparing delivery tickets, coordinating product transfers between branches, and maintaining an organized and well-stocked sales area.

This is a fast-paced position that requires strong communication skills, attention to detail, product knowledge, and the ability to provide timely and professional service to customers.

Responsibilities

• Provide excellent customer service to contractors, customers, and walk-in customers.
• Sell construction materials, including waterworks, landscaping, concrete, masonry, and related products.
• Assist customers with product selection, availability, pricing, and general product questions.
• Answer phone calls and process customer orders using company computer systems.
• Prepare and write delivery tickets accurately.
• Facilitate product transfers between branches to meet customer needs.
• Communicate with customers, branch personnel, drivers, and other departments to coordinate orders and deliveries.
• Stock shelves, organize merchandise, and assist with merchandising product displays.
• Maintain a clean, safe, and organized work environment, including light-duty cleaning as needed.
• Perform other duties and responsibilities as assigned.

Qualifications

• Previous experience working with construction materials, preferably waterworks, landscaping, concrete, masonry, or related products.
• Previous customer service experience preferred.
• Previous inside sales or counter sales experience preferred.
• Strong verbal and written communication skills.
• Ability to provide professional customer service in a fast-paced environment.
• Comfortable using computers, phones, and other technology.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize customer needs effectively.
• Ability to work independently and as part of a team.
• Ability to lift 45 pounds or more and safely handle and move materials.

About Superior Product Distributors, Inc.

Superior Product Distributors, Inc. has been Southern New England’s largest independent, family-owned supplier of construction products and services since 1967. We offer a wide range of top-tier construction materials, jobsite equipment & supplies, jobsite technology, equipment rentals, and expert services to contractors and homeowners—all backed by our commitment to exceptional customer support. At Superior, we value the relationships we build with our employees, customers, and partners, and we are dedicated to fostering a workplace where your contributions make a difference.

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Why Choose Superior?

At Superior, you're not just joining a company, you’re joining a team rooted in tradition, driven by values, and united by a shared commitment to excellence. We believe in creating a workplace where people feel supported, valued, and empowered to grow. Whether you’re just starting out or bringing years of industry experience, you'll find real opportunities to develop your skills, take on new challenges, and make a lasting impact.

We offer a comprehensive benefits package designed to support your health, work-life balance, and financial goals. Enjoy medical, dental, and vision coverage, an HSA with employer contributions, a 401(k) with company match, and company-paid long-term disability and life insurance. We prioritize your well-being with generous paid time off, sick time, holidays, and weekly pay every Friday. Plus, we provide employee discounts, wellness programs, and EAP access to help you thrive both personally and professionally.

If you're looking for a place where your work matters—and where integrity, teamwork, and dedication are more than just words—we invite you to build your future with Superior.

Superior is proud to be an equal opportunity employer. We encourage all qualified applicants, regardless of sex, race, religion, national origin, age, disability, sexual orientation, gender identity, or expression, to apply. All job offers are contingent upon successfully passing a pre-employment drug screen, background check, and providing proof of eligibility to work in the United States.