Assistant Portfolio Manager

Job Description

Job Description

Bernstein Management Corporation (BMC) has been a regional leader in real estate management and investment for over 70 years. Focusing exclusively on the Washington DC metropolitan area, our portfolio currently includes 80+ properties representing over 5,000 residential units and 3.5 million square feet of commercial space including office, retail and industrial assets. Our team of over 200 real estate professionals manage the portfolio with a hands-on, vertically integrated approach. We are proud of the portfolio we've built and we embrace an ongoing commitment to put People First.

As a BMC Assistant Portfolio Manager , you are responsible for the overall support for the Residential Centralized Leasing Office's administrative needs. The Residential Centralized Leasing Office covers the leasing activity for multiple properties within BMC's DC portfolio consisting of 1000+ units or 17 assets. There will be required travel to nearby properties, as needed

Primary Responsibilities*

Lease Administration

• Meet with prospective residents and present available apartments that best fit their desires and budget
• Review, process and approve or deny applications
• Review prepared leases and move-in packages to ensure that all necessary paperwork is properly executed prior to signing
• Perform bookkeeping duties as required
• Manage parking spaces and prepare parking leases
• Keep a daily account of leasing traffic

Vendor Management

• Perform cost analysis and comparison when required

Resident Relations

• Respond to residents' concerns in a timely, professional, and respectful manner

Building Inspection

• Inspect apartments to ensure they are move-in ready two days prior to move in
• Inspect all properties upon request by residents and management

General Administration

• Help cultivate a high level of professionalism, customer service, attention to detail and pride of work in all staff
• Assist in the development of a high-quality on-site team through implementation of effective training and guidance
• Assist the Portfolio Leasing Manager in addressing resident and concerns
• Assist in implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary
• Assist with ensuring that all physical aspects of the property are fully functional, safe, and attractive
• Attend periodic training seminars to improve property management techniques
• Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year
• Be available to work a varied schedule, including weekends and some holidays as required
• Greet visitors in a friendly and professional manner and handle their inquiries or direct them to the appropriate persons/destinations
• Answer incoming phone calls, respond to voice messages and emails in a courteous manner, take messages and/or transfer calls
• Respond to phone leads that are sent to us via Outlook email from CRM/V8
• Maintain scheduling of tours and ensure that the information is clearly communicated to prospects and leasing staff
• Gather competitor information via phone calls, internet research and occasionally competitor tours.
• Prepare market surveys reports
• Assist leasing team with follow up calls and emails to prospective residents
• Complete application paperwork as needed
• Track leasing tours in the calendar and follow-up with a calendar invite to leasing associates
• Making sure that occupied tour notices have been sent out
• Actively look for ways to help others, and assist staff with various projects as needed
• Excellent attendance is required to perform the essential functions of this position
• Develop and maintain positive relationships with prospects, leasing team, and senior managers
• Other duties as trained for and are qualified to do

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office, specifically Outlook and Word
• Detail-oriented
• Strong time management and organizational skills
• Ability to work in a fast-paced environment
• Ability to multi-task and follow through
• Ability to work under pressure
• Ability to communicate effectively
• Ability to work effectively as a team contributor on applicable assignments
• Ability to respond to others' needs in a timely and courteous manner

Required Education and Experience

• High school diploma or equivalent
• 3+ years prior leasing experience

BMC's People First Commitment

At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings.

The market-based pay range for this role is $28 to $31 per hour (plus additional bonus and commission incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.