Senior People Technology Solutions Lead

Why Sony Interactive Entertainment

Sony Interactive Entertainment isnt just the Best Place to Play its also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation were part of a proud legacy of innovation and excellence. SIE is a dynamic technology company delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand a name synonymous with entertainment excellence and creativity.

The Senior People Technology Solutions Lead is a senior individual contributor responsible for advancing the technology capabilities that support SIEs global People organization. Grounded in People Technology and enterprise HR systems this role combines a strong understanding of HR processes platforms data integrations and employee experiences with expertise in emerging technologies such as generative AI AI agents agentic orchestration APIs Model Context Protocol (MCP) automation and AI-assisted development.

Reporting to the Senior Director of People Technology Services this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS integrations reporting and analytics service delivery and other People Technology areas to identify opportunities establish technical direction develop use cases and turn emerging capabilities into practical solutions.

Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTSs key business stakeholder understanding priorities and identifying opportunities where technology can improve employee experience service delivery efficiency and insight. At the same time the role connects PTS with the broader IT strategy and enterprise technology capabilities in areas such as AI and agents service management low-code development data integration security and architecture.

This is a hands-on senior technical role as well as an influential one. The Principal Platform Engineer operates with a strong bias for action using Agile and iterative approaches to quickly turn ideas into learning and business value. Depending on the problem that may mean developing a technical position or white paper rapidly building a prototype or proof of concept or incrementally evolving a solution toward production. The emphasis is on testing ideas early learning from evidence and continuously refining the approach while helping colleagues across PTS build the skills and confidence to use emerging technologies effectively.

Key Responsibilities

People Technology Strategy & Innovation

• Serve as a technical practice lead for emerging technology within PTS helping establish direction for the practical and responsible adoption of AI automation orchestration application extension and other new capabilities.

• Apply broad knowledge of HR technology HR processes workforce data integrations reporting security and service delivery when identifying opportunities and shaping solutions.

• Translate developments in enterprise technology vendor roadmaps and internal capabilities into practical People Technology use cases technical positions and actionable recommendations.

• Identify opportunities across PTS where technology can reduce repetitive operational work improve quality and employee experience increase insight or enable the team to focus greater capacity on higher-value activities.

• Establish reusable approaches and solution patterns that allow successful ideas to scale across PTS rather than remaining isolated experiments.

AI Automation & Agile Solution Delivery

• Provide hands-on technical leadership for solutions using generative AI AI agents agentic workflows APIs MCP workflow orchestration automation Codex low-code technologies and other emerging capabilities.

• Use rapid prototyping and iterative delivery to test assumptions demonstrate possibilities gather feedback and reduce uncertainty before committing to larger investments.

• Break complex opportunities into smaller testable increments that can demonstrate value quickly and inform subsequent decisions and development.

• Lead technical design for complex or cross-platform solutions evaluating build buy extend integrate automate and orchestrate options based on business value feasibility architecture security user experience and sustainability.

• Apply appropriate AI patterns including grounding and retrieval context management tool calling structured outputs evaluation guardrails observability and human oversight.

• Lead or contribute directly to prototypes proofs of concept and production implementations remaining sufficiently hands-on to validate ideas and solve difficult technical problems.

• Use evidence from prototypes experiments and delivered capabilities to determine whether to iterate scale change direction or stop.

Partnership & Enterprise Collaboration

• Partner with People & Places leaders and teams to understand priorities challenges and opportunities and translate them into potential technology-enabled outcomes.

• Connect PTS strategy and use cases with the broader IT technology strategy identifying where enterprise platforms and shared capabilities can accelerate or improve People Technology solutions.

• Collaborate with teams responsible for capabilities such as enterprise service management and employee-service experiences (e.g. ServiceNow) AI agents and conversational experiences (e.g. Moveworks) low-code development and workflow automation (e.g. Microsoft Power Platform) enterprise AI platforms data integration security and architecture.

• Act as a boundary spanner across business and technology organizations bringing together the appropriate expertise and capabilities to address opportunities that cross organizational or platform boundaries.

• Represent the particular needs of People Technology including sensitive workforce data complex HR processes employee experience and regulatory considerations while promoting reuse of enterprise capabilities and alignment with broader technology standards.

Influence Adoption & Practice Development

• Establish a clear technical point of view through recommendations white papers presentations prototypes and well-led discussions that result in decisions and action.

• Bring structure and direction to complex technology discussions clearly communicating options and tradeoffs and adapting technical detail to the audience and decision required.

• Build adoption of new tools and approaches across PTS through demonstrations coaching reusable examples documentation mentoring and hands-on collaboration.

• Mentor team members and increase broader PTS capability in AI automation APIs orchestration solution design and modern technology practices.

• Act as an agent of change helping colleagues understand why new approaches matter demonstrating their value through practical application and supporting adoption as successful capabilities become part of everyday delivery.

• Ensure solutions meet SIE expectations for architecture security privacy data protection responsible AI auditability human oversight and production support.

• Measure success not only through individual delivery but through adoption reusable capability measurable business outcomes reduced operational effort and increased capacity for higher-value work.

Required Qualifications

• 10 years of experience across enterprise technology application development automation HR technology digital transformation platform development or technology consulting with significant experience delivering complex technology solutions.

• Demonstrated hands-on experience designing and delivering solutions using generative AI automation APIs integrations workflow technologies or modern application-development approaches.

• Demonstrated experience taking emerging technology from concept or proof of value through iterative development production implementation adoption and ongoing operation.

• Strong practical understanding of generative AI and agentic architectures including agents orchestration grounding and retrieval tool use APIs evaluation guardrails human oversight and production considerations.

• Experience leading complex technical initiatives that span systems teams or organizational boundaries and influencing outcomes without relying on direct management authority.

• Demonstrated ability to evaluate technology options establish a clear point of view and translate that thinking into recommendations technical positions prototypes designs or delivered solutions.

• Working knowledge of enterprise HR technology and HRIS concepts including workforce data business processes integrations reporting security and handling sensitive employee information.

• Demonstrated experience using Agile and iterative development approaches including rapid prototyping and experimentation to reduce uncertainty and progressively deliver business value.

• Strong communication and facilitation skills with the ability to explain complex technology to technical business and leadership audiences and drive discussions toward decisions and outcomes.

• Demonstrated ability to mentor others share expertise and increase technical capability beyond ones own individual contribution.

Preferred Qualifications

• Experience working in People Technology HR Technology or HRIS within a complex global enterprise environment.

• Experience with enterprise architecture API ecosystems cloud services integration platforms RAG vector search observability or AI evaluation frameworks.

• Experience with Workday HCM Workday integrations Workday APIs Workday Orchestrate Workday Extend or comparable enterprise HR platforms and extension capabilities.

• Experience developing AI agents multi-step agentic workflows or enterprise orchestration solutions.

• Experience with Model Context Protocol (MCP) or comparable approaches for securely connecting AI models and agents with enterprise tools and information.

• Experience with AI-assisted software development and coding agents (e.g. Codex).

• Experience with enterprise service management and workflow platforms (e.g. ServiceNow).

• Experience with enterprise AI agent or conversational platforms (e.g. Moveworks).

• Experience with low-code application development and workflow automation platforms (e.g. Microsoft Power Apps and Power Automate).

• Experience applying security privacy responsible AI data governance monitoring or evaluation controls to enterprise AI and automation solutions.

Profile

The successful candidate will:

• Be a boundary-spanning technical leader who connects People Technology priorities with capabilities and expertise across the organization and influences outcomes through credibility rather than formal authority.

• Maintain a strong bias for action and learning using rapid experimentation and iterative delivery to create momentum and learn from evidence while applying appropriate rigor based on risk and complexity.

• Remain hands-on moving comfortably between technical strategy and practical execution including prototypes solution design architecture and difficult technical problems.

• Build a practice not a dependency increasing the ability of others to identify opportunities and use emerging technologies rather than becoming the person who must personally own every innovative solution.

• Turn knowledge into influence and action through clear recommendations white papers presentations prototypes experimentation and disciplined discussions that lead to decisions and delivery.

• Be technology curious but not technology led embracing AI agents Codex MCP APIs orchestration low-code platforms and emerging technologies while beginning with the problem and desired outcome.

• Understand People Technology recognizing the intersection of complex HR processes sensitive workforce data employee experience integrations controls and global requirements.

• Be a multiplier with impact demonstrated through both personal delivery and increased capability productivity innovation and insight across PTS.

At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.

In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$169400 - $254000 USD

Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Noticefor more information about what personal information we collect how we use it who we share it with and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Required Experience:

Senior IC