Medical Assistant - South Bay Surgeons - Torrance, CA

Medical Assistant Opportunity

Are you ready to bring your clinical competencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you.

The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).

What will you be doing in this role? As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Primary Duties and Responsibilities:

• Greets patients, take appropriate vital signs, review current medications and record in medical record.
• Assists with tracking and monitoring department specific data.
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice.
• Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
• Sets up exam room/procedure rooms appropriately based on patient visit needs.
• Sweeps clinical areas to monitor inventory based on standard work.
• Cleans/re-processes equipment and supplies based on standard work and department guidelines.
• Addresses patient, physician, and staff concerns and escalate accordingly.
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment.
• Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
• Monitors their own workflow to identify opportunities for improvement.
• Participates in daily huddles and staff meetings.
• Adheres to all infection prevention standards, department policies and guidelines.
• Assists as a chaperone when needed upon completion of the required Chaperone Training