ED Technician

ED Support Assistant

Position at Danbury Hospital

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees including members of Northwell Health Physician Partners who are working to change health care for the better.

The Danbury hospital emergency department is growing and is seeking an ED Support Assistant for full time 7a-3:30pm, 4 days a week with weekend rotation support. In this role, you will provide administrative support to our nationally recognized team. Previous healthcare experience strongly preferred. This is a union role -- pay based on full years of experience in administrative support within the healthcare industry. Come talk to us about careers well cared for.

Summary:

Provides clerical support, coordinates general activity and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.

Responsibilities:

1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent and continuous manner.

2. Provides input to charge nurse, clinical leader, and manager with department staffing process.

3. Maintains proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.

4. Completes and maintains scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.

5. Performs all tasks associated with various alerts; may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.

6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.

7. Interacts effectively with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.

8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely, and efficiently assisting the clinical staff with patient through-put.

9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.

10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.

11. Ensures patient satisfaction through appropriate communications both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.

12. Manages and maintains various supplies such as forms, labels, paper, etc.

13. Formulates and uses effective working relationships with all health care team members and patients.

14. Maintains a safe and orderly work environment.

15. Fulfills all compliance responsibilities related to the position.

16. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: Data entry. Ability to navigate a multi-application environment. Minimum Experience: six months Desired: MS Word and MS Excel.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 119

Department: Emergency Department

Exempt: No

Salary Range: $17.00 - $31.36 Hourly

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