Billing Administrator

Company Description DataGroup Technologies, Inc. (DTI) is a technology services provider founded in 2001 with a mission to deliver managed IT services to organizations, initially in Eastern North Carolina and now across the United States. The company offers specialized solutions including Managed IT Services, Cyber Security, IT Compliance, Cloud Services, Disaster Recovery, Tech Support, Computer Repair, and VoIP Telecom. DTI focuses on exceptional client service, using trusted technology brands and certified professionals to deliver high-quality, reliable solutions. The organization stays ahead of industry developments to help clients maintain strong compliance and secure, efficient operations. DTI is committed to simplifying IT so businesses can focus on their core priorities. Role Description The Billing Administrator is a full-time, on-site role based in Greenville, NC. This position is responsible for managing the end-to-end billing process, including generating and issuing invoices, reviewing billing data for accuracy, and ensuring timely payments. Day-to-day tasks include maintaining billing systems, reconciling accounts, resolving billing discrepancies, and coordinating with internal teams to clarify service details and contracts. The Billing Administrator will monitor financial records related to billing, prepare regular reports, and support month-end closing activities. The role also involves communicating professionally with clients regarding billing questions, documenting procedures, and recommending process improvements to enhance accuracy and efficiency. Responsibilities Manage the end-to-end billing process, including generating and issuing invoices. Review billing data for accuracy and ensure timely payments. Maintain billing systems and reconcile accounts; resolve billing discrepancies. Coordinate with internal teams to clarify service details and contracts. Monitor financial records related to billing and prepare regular reports. Support month-end closing activities. Communicate professionally with clients regarding billing questions. Document procedures and recommend process improvements to enhance accuracy and efficiency. Qualifications Candidates should possess strong skills in Billing Process and Invoicing, with experience managing recurring and project-based billing cycles. Proficiency with Billing Systems, including the ability to learn new software platforms and maintain accurate billing records. Strong Analytical Skills to review financial data, identify discrepancies, and prepare clear billing reports. Foundational Finance knowledge, including basic accounting principles and understanding of accounts receivable. Additional beneficial qualifications include prior experience in a billing or accounts receivable role, especially in a technology or services environment. Strong attention to detail, organizational skills, and the ability to manage multiple deadlines in a fast-paced setting. Effective written and verbal communication skills, with a client-focused and professional approach. Proficiency with office productivity tools (e.g., spreadsheets and billing-related software) and a willingness to adapt to new systems. High school diploma or equivalent required; post-secondary education in business, finance, or a related field is a plus. #J-18808-Ljbffr