Hotel - Night Auditor

life insurance, vision insurance, flexible benefit account, paid time off, tuition reimbursement, 401(k) Checks guests in and out of hotel when needed. Performs complete night audit functions. Provides written documentation to supervisor of all errors found relative to rates, rate codes, adjustments, etc. Distributes reports to all areas needed. Works with both lodging & gaming systems in processing reservations. Corrects any problems that may arise during close day procedures. Addresses guest complaints and problems that may occur during designated shift. Able to register guests correctly and procedurally in accordance to established service standards. Obtains appropriate amount of credit/payment for guests stay. Issues room keys to registered guests. Able to settle/close out guest accounts correctly and procedurally upon their departure. Able to correctly and procedurally close out shift at the end of their shift. Must be able to lift up to 25 lbs; and be able to walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs. Must be able to understand and communicate in English. Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies and procedures. Must be able to stand and walk for prolonged periods of time (7+ hours). Always follow the Company Service Standards model. Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends. Other duties may be assigned at any time. The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates. Additional Benefits 401(k) 401(k) matching Flexible spending account Employee assistance program Free parking Life insurance On-the-job training Paid time off Tuition Reimbursement Medical, Dental, & Vision insurance Employee discounts Target Salary Range Hourly $15.75 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Environment The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates. Qualifications Education Associates (preferred) Experience IGC Level 2 Gaming License (preferred), Experience in Hotel/Hospitality Industry (preferred) Licenses & Certifications IN Gaming License LEVEL 2 (preferred) Skills Detail Oriented (preferred) Auditing (preferred) Customer/ Client Focus (preferred) Customer Service (preferred) Communication (preferred) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr