General Manager

Job Title: General ManagerLocation: Rita's on the River, San Antonio, TXHours: Full-time or Part-time (Closed on Sundays)Salary: $75k-$85k annually, commensurate with experience, leadership background, and scope of responsibilityOverview:Rita's on the River, a popular Tex-Mex destination located on the San Antonio River Walk, is seeking an experienced and driven General Manager to lead one of downtowns highest-volume restaurant operations. Proudly part of the Weston Corporate Services management group, Rita's on the River is committed to creating memorable guest experiences, growing a strong company culture, and keeping a community-centered leadership.The General Manager is a key leadership role oversees all Front of House and Back of House operations. This position will serve as the senior on-site operational leader while partnering closely with ownership on scheduling, financial priorities, staffing strategy, and overall business direction. As General Manager, you'll drive financial and operational performance, develop management & frontline talent, and uphold Ritas reputation for outstanding hospitality in a fast-paced, high-energy environment.If you are a proven restaurant leader who embraces challenges, leads with accountability, operates with professionalism, and understands how to balance guest experience, team culture, and profitability, we would love to hear from you.Key Responsibilities:Lead and develop restaurant managers, supervisors, and team members to foster a positive, high-performing culture.Oversee daily restaurant operations to ensure exceptional guest experiences, service standards, and operational excellence.Manage staffing, scheduling, hiring, training, and performance management to support business needs.Monitor and drive financial performance, including sales, labor, controllable costs, and profitability goals.Identify opportunities to improve operational efficiency, guest satisfaction, and team performance through coaching, analysis, and proactive problem-solving.Ensure compliance with all company policies, food safety standards, health regulations, and applicable laws.Collaborate with ownership and leadership to execute business objectives, improve processes, and support long-term growth.Foster a culture of accountability, professionalism, teamwork, and continuous improvement while addressing employee concerns and supporting a positive workplace environment.Qualifications:Brings a minimum of 5 years of progressive restaurant management experience. This must include at least 2 years in a General Manager or Assistant General Manager role within a high-volume, full-service environment.Maintains flexibility to work 5060 hours per week during high-volume seasons and 4050 hours during off-season periods, including evenings, weekends, holidays, and peak service shifts as neededUnderstands full restaurant operations, including both Front of House (FOH) and Back of House (BOH) functions and support needs.Possesses a strong understanding of sales growth, profitability, labor management, COGS, financial reporting, P&L performance, and overall operational excellence.Exhibits the ability to lead, hire, train, coach, and develop high-performing teams while mentoring secondary-level managers to effectively lead, support, and develop their own staff teams.Upholds exceptional guest experience, hospitality standards, and team culture. This also includes showing strength of skill in areas of leadership, organization, communication, and problem-solving as well.Executes high-volume service during peak business periods, holidays, conventions, and major events.Adapts quickly to changing business needs, staffing challenges, and fast-paced operational demands while maintaining consistent support of company policies, accountability standards, and a fair, professional workplace environment.Remains actively engaged in daily operations, providing visible floor leadership and support during peak service periodsPartners with senior leadership to support strategic goals and long-term operational growth initiativesEnsures compliance with health, safety, sanitation, and alcohol service regulationsHolds current ServSafe Management and TABC certificationsDemonstrates proficiency with restaurant and workplace systems such as Microsoft 365, Google Workspace, Toast, 7Shifts, Gusto, or similar platformsPhysical Requirements/Work Environment:This position requires the ability to stand and walk for extended periods; bend, reach, lift, carry, push, or pull up to 50 lbs as needed; and safely move throughout kitchen, dining, storage, and service areas. The role may include repetitive movement, frequent guest and team communication, and work during high-volume service periods. Employees may be exposed to heat, cold, noise, wet or slippery surfaces, cleaning products, and other conditions common to restaurant operations. Reasonable accommodations may be made to enable individuals to perform the essential functions of the role.Rita's on the River is proud to be an Equal Opportunity Employer. We are committed to building a respectful, inclusive workplace and providing equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws.Benefits:Dental InsuranceHealth InsurancePaid Time OffVision InsuranceEmployee discounts on food & beverages.Flexible SchedulingOpportunity to work in a lively, high-energy kitchen on the San Antonio River Walk.If youre passionate about cooking and thrive in a fast-paced environment, wed love to have you on our team at Ritas on the River!
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