IT Support Technician I

Farmers National

Join Our Team

Were looking for an IT Support Technician I to support our Information Systems team in the Omaha office . In this role, youll be the first point of contact for employees across the organizationtroubleshooting issues, providing technical support, and helping keep our systems running smoothly. This is a great opportunity to grow your IT career in a supportive, team-oriented environment.

Our Culture

At Farmers National Company, we foster a collaborative, respectful, and team-focused environment where employees feel supported and valued. As an employee-owned company, we believe in shared success and encourage open communication, continuous learning, and professional growth .

Key Responsibilities

Respond to IT support requests (phone, email, in-person)
Troubleshoot hardware, software, and application issues
Track and resolve tickets in a timely manner
Provide technical support to employees across all departments
Assist with installation, configuration, and maintenance of devices and systems
Communicate clearly and professionally with users
Participate in rotating on-call support
Support additional IT projects as needed

Qualifications

Associates Degree in IT, Computer Science, or related field

OR High School Diploma/GED with 4+ years of relevant experience
1+ year of IT Help Desk or technical support experience
Basic knowledge of computer systems, troubleshooting, and maintenance
Strong communication, organization, and customer service skills

What Makes You a Great Fit

Team-oriented with a strong sense of integrity
Reliable and accountable
Problem-solver with a customer-first mindset
Eager to learn and grow technical skills

Physical Requirements

Frequent sitting, computer use, and communication
Occasional bending, lifting, or moving up to 50 lbs

Why Join Us

Employee-owned company with shared success
Collaborative, supportive team environment
Career growth and development opportunities
Exposure to a wide range of technologies

Apply Today

Start your IT career with a company that values your growth and contributionsapply now!

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