Automotive Service Advisor

We are looking for enthusiastic Service Advisorsto join our team.At Wright Automotive Group , we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We're a place for employees to have a career, not just a job. Benefits Health, dental and vision insurance 401K with company match (10%) Work-life balance Great company culture Community involvement Growth opportunities Paid Vacation Paid Holidays Responsibilities Meet with customers and determine their needs for repair and/or service of theirvehicle issues Increase customer satisfaction by building customer relations. Maintain the company’s standards for ethical business practices, professional image,orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customersfrequently Increase profitability by maximizing sales &execute retail promotions. Responsible for overseeing the technician working on customers’ vehicle including theirtime management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Proceduresas appropriate. Qualifications High School Diploma or equivalent. Accredited training in service advisor skills, customer satisfaction and quality control. Automotive service advisor experience. Ability to concentrate and accomplish tasks despite interruptions. Ability to perform a variety of tasks simultaneously. Must be willing to submit to a background check & drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Wright Automotive Group