Technical Program Manager, Marketplace Growth

About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! About the Role Our team is looking for a Staff Technical Program Manager for our Marketplace Engineering Teams to drive important engineering-wide initiatives related to next gen engineering platforms. Platform areas include Homepage initiative, Consumer Growth, DashPass, and Pricing. Programs will require a strong technical understanding, general cross organization coordination/facilitation, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering. You must be located in either the San Francisco Bay Area or Seattle. You’re excited about this opportunity because you will… Owning Marketplace Programs - You will partner closely with Consumer Platform, Marketplace, Merchant, and New Verticals organizations, as well as key engineering and product leaders to establish the vision, strategy, technical direction and success metrics for our platform teams. Focus areas for your programs will include data quality, operational excellence, product launches and platform enhancements. Planning & Execution Optimization - You will drive optimization related to planning Engineering objectives and key results, develop frameworks for team execution/tracking, and provide visibility to resource allocation and prioritizations. Domain Technical Depth - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient. Stakeholder Management - Manage expectations for all stakeholders from leadership to individual teams, possess strong problem solving and negotiation skills, and earn trust of partners and teams. Navigating the Organization - Understand engineers and enjoy working with them, building trust by developing strong technical domain knowledge that adds value beyond project management. Communications - Manage timely and succinct communications to leadership and across teams to ensure accountability and timeline management. Process - Develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash’s culture. Time Management - Balance urgency and priority while moving the needle on multiple initiatives. We’re excited about you because… You’re experienced in working with large-scale distributed systems, as well as client-side and platform teams, who own Tier 0 services serving external customers. You can speak to system architecture, scalability and reliability decisions, and design trade offs. You’re a strong leader with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority. You have strong ownership, urgency, and drive. You are willing to roll up your sleeves and drive into the details to understand and drive your programs. You have excellent written and verbal communication skills with the ability to communicate with confidence, clarity, and focus. You can convey concepts and considerations to none-experts and experts alike. You’ve engaged with Engineering teams on product & platform development with a thorough understanding of software development processes and project planning. You are pragmatic and detailed in your approach and focus on progress, not perfection Qualifications Bachelor’s Degree with experience in Computer Science, Software Engineering or other related discipline. 8+ years recent experience as a Technical Program Manager or similar role at a technology company. Experience working with platform engineers and large-scale distributed systems. You can speak to system architecture, scalability and reliability decisions, and design trade offs. Excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus. Able to convey concepts and considerations to non-experts and experts alike. Strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority. Strong sense of ownership, urgency, and drive. A willingness to roll up your sleeves and dive into the details to understand and drive your programs. Direct engagement with Engineering teams on product development with a thorough understanding of software development processes. Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling. Excellent attention to detail and understanding of impact when changes occur to scope or timeline. Experience working in a startup environment desired. Experience in Computer Science, Software Engineering or other related disciplines desired. Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay ranges for this position within the United States, including Illinois and Colorado. I4

$130,600—$192,000 USD

I5

$159,800—$235,000 USD

I6

$193,800—$285,000 USD

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: