General Maintenance Technician

Description:

Department: Residential Service

Reports To: Branch Production Supervisor

Locations: Stamford | Milford | Danbury | Stratford, CT

Work Hours: 6:30 A.M. – 4:00 P.M., Monday – Friday. Occasional evenings and weekends as necessary to meet operational needs.

The Equipment Replacement Technician is a skilled field position responsible for the professional installation and replacement of HVAC equipment in residential settings across ENCON’s branch locations. This role focuses specifically on the removal of existing equipment and the full installation of new HVAC systems — including furnaces, air conditioners, heat pumps, air handlers, and related components — in accordance with ENCON’s installation standards, manufacturer specifications, and applicable codes.

Equipment Replacement Technicians work as part of a dedicated installation crew under the direction of the Branch Production Supervisor. They are the hands-on craftspeople responsible for delivering high-quality residential installations that create lasting comfort and satisfaction for ENCON’s customers.

Primary Responsibilities:

Equipment Removal and Disposal

• Remove existing HVAC equipment safely and in accordance with proper disposal and refrigerant recovery procedures.

• Install new residential HVAC equipment including furnaces, air conditioners, heat pumps, air handlers, coils, and associated components.

• Complete all associated work including refrigerant line sets, electrical connections, flue venting, condensate lines, and thermostat wiring as required.

• Ensure all equipment is installed to manufacturer specifications, ENCON standards, and applicable local and state codes.

• Start up and commission newly installed equipment to verify proper operation and performance prior to project closeout.

• Complete thorough equipment orientation for the homeowner at the conclusion of each installation.

Quality & Craftsmanship

• Take pride in the quality and appearance of every installation — workmanship should reflect ENCON’s standards both functionally and visually.

• Maintain a clean and organized worksite throughout the installation and leave the customer’s home in the same or better condition than found.

• Identify and communicate any site conditions, code concerns, or scope changes to the Branch Production Supervisor promptly.

• Ensure all required documentation, inspection tags, photos, and closeout forms are completed accurately for each project.

Operational Readiness & Teamwork

• Arrive on time, prepared, and ready to execute each day’s assigned work.

• Coordinate effectively with install partners, lead technicians, and the Branch Production Supervisor to ensure smooth project execution.

• Communicate any material shortages, equipment issues, or job delays to the supervisor promptly to minimize customer impact.

• Maintain company vehicles and tools in proper working order, keeping them organized and well-stocked.

• Represent ENCON professionally in all interactions with customers, homeowners, and the public.

Growth & Development

• Participate in technical training, product knowledge sessions, and ENCON University programs as required.

• Actively seek opportunities to improve skills, efficiency, and installation quality.

• Support less experienced crew members and contribute positively to team development.

Qualifications:

Required

• Proven experience in residential HVAC installation, equipment replacement, or a closely related field.

• Working knowledge of forced air systems, refrigerant line sets, flue venting, and electrical fundamentals as they apply to HVAC installations.

• EPA 608 Certification (Universal or Type II minimum).

• Valid driver’s license with a clean driving record.

• Ability to lift and carry equipment up to 75 lbs and work in confined spaces, attics, and crawl spaces as required.

• Strong attention to detail and commitment to workmanship quality.

Preferred

• CT D-2 or S-2 residential HVAC installer license (or active pursuit of licensure).

• Experience with multiple system types including heat pumps, mini-splits, and high-efficiency equipment.

• Background in residential construction or mechanical trades.

Expectations:

• Show up ready — on time, prepared, and with a professional attitude every day.

• Own the quality of your work from start to finish, including a thorough walkthrough with the homeowner at project completion.

• Communicate clearly and promptly with your supervisor, crew members, and customers.

• Maintain the highest standard of safety, professionalism, and respect in every home you enter.

• Represent ENCON’s values and reputation on every job.

The Equipment Replacement Technician is a critical part of ENCON’s residential production team. This role is the foundation of a strong installation operation — and the starting point for a long career path in HVAC leadership, field supervision, or beyond.

Eligibility Requirements

• Employment/education will be verified.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Encon is a drug free workplace and requires post-offer pre-employment drug testing.
• This position requires a valid driver’s license.

Physical Requirements

• Able to work in a variety of extreme weather, hot and cold conditions.
• Able to work safely in confined spaces such as attics, basements, closets, and crawl spaces.
• Able to work safely at elevated heights such as rooftops, ceilings, and ladders.
• Able to bend, crawl, stoop, stretch, and reach.
• Able to walk on uneven surfaces.
• Able to work off a ladder, sometimes at heights.
• Able to safely lift 50 pounds.

Encon Heating & AC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Encon Heating & AC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CT LIC # HTG-0386317-S1

Putnam NY LIC# 31097

Westchester NY LIC # WC-33774-H21

MEC # 1093

AA/EOE

#EN

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