Bilingual Community Care Coordinator

Description

Position Open Date: 02/20/2026

Position Close Date: Open Until Filled

Interested in making a difference in your community while building a career? Join our team as a Community Care Coordinator!

WHO WE ARE:

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves-building a community where everyone has the chance to thrive and contribute.

OUR VALUES:

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We're also committed to weaving diversity, equity, and inclusion into every part of our work-from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website:


WHAT YOU WILL DO:

Provides direct care coordination services to individuals who are referred by Community HUB. Uses Community Health Worker, Harm Reduction and Motivational Interviewing models of case management that is client driven, solution focused and facilitates change and movement toward greater stability and well-being. Specific duties include, but are not limited to, home and office visits, intakes and assessment, client education, the tracking of services, community outreach, and assisting in program development. Work is crisis oriented and requires expertise in triaging client needs to appropriately coordinate care.

WORK SCHEDULE: Monday through Friday 8:00 AM - 4:30 PM

Language Requirement: To effectively serve our diverse community, this position requires fluency and proficiency in English and Spanish.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provides care coordination services to individuals referred by the Community HUB.
• Conducts intakes and performs assessments.
• Maintains confidential case notes in care coordination database.
• Develops and maintains cooperative working relationship with healthcare providers, community based agencies and service providers.
• Maintains knowledge of community resources and access points.
• Serves as link between client and resources.
• Provides reporting and tracking information for data management systems.
• Ensures that all federal, state, agency and/or funder guidelines are met.
• Assists in program development work.

BILINGUAL POSITIONS ONLY:
Specialize in providing services to clients and families who speak a language other than English as a primary language. May occasionally be asked to support with translating/interpreting a language other than English to assist potential or current clients.

OUR IDEAL CANDIDATE WILL HAVE:

• Care coordination or case management experience in social service setting.
• Experience coordinating with other professionals and social service agencies.
• Experience in managing crisis situations and maintaining resiliency.
• Effective verbal and written communication skills with a diverse population including the ability to manage difficult situations and maintain resilience.
• Knowledge or experience in delivering crisis-oriented services, programs, and/or resources to historically marginalized and underserved populations.
• Experience in community organizing, education or outreach.
• If hiring for a bilingual position. Must be able to speak, read, and write with proficiency and fluency in the required language.
• Valid Washington State driver's license and five-year driving history within Opportunity Council's Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.


OUR BENEFITS PACKAGE:

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Paid time off earned on an accrual basis (vacation, sick, personal, holidays)
• Paid time off for wellness needs
• Employer-paid holidays
• Employer-paid HDHP and low-cost traditional health care options
• HSA and FSA plans, subject to plan terms
• Eligibility for critical illness insurance coverage
• 403(b) Retirement plan with employer contribution
• Eligibility for health coverage for legal dependents
• Eligibility for employee/family dental and vision coverage
• Voluntary benefits such as life insurance, long-term disability, and long-term care and personal legal services

ABOUT WHATCOM COUNTY:

Working with Opportunity Council in Whatcom County is more than just a job, it's a chance to be part of something bigger. Surrounded by the natural beauty of the Pacific Northwest, our community is rooted in compassion, collaboration, and a shared commitment to positive change. Whether you're supporting local families, advocating for equity, or building programs that uplift our neighbors, you'll find purpose and connection here. Join us in building a stronger Whatcom County where everyone has the chance to thrive and contribute

We believe our team should reflect the communities we serve. That's why we strongly encourage people of color, LGBTQIA+ individuals, Veterans, and people with disabilities to apply. Opportunity Council is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, creed, color, national origin, gender, gender identity or expression, sexual orientation, religion, marital or family status, pregnancy, military or veteran status, age, genetic information, disability, use of a service animal, or any other status protected by law.