Remote Call Center Supervisor: Lead & Elevate CX
Conduent
New York, NY
- Remote job
Conduent is seeking a Call Center Supervisor to lead a dedicated team in providing high-quality customer support in the United States. The successful candidate will manage daily operations, coach agents, and utilize data insights to enhance performance, compliance, and customer satisfaction. Key responsibilities include hiring, real-time monitoring of staff performance, and delivering constructive feedback through training sessions. Bilingual skills and experience in health and human services are preferred. #J-18808-Ljbffr Conduent
Vacancy posted 3 days ago
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