Student Success Specialist (Student Success Center)

Position Information Job Title Student Success Specialist (Student Success Center) Department Student Success Work Location Main Campus Duties Under the supervision of the Dean of Student Success, the Student Success Specialist is responsible for assisting in the development, implementation and evaluation of campus-wide activities, programs and services to support the transition, retention and completion of students. The Student Success Specialist is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties include the following. Other duties may be assigned. Assess, monitor and track the needs for students; recommends new initiatives to meet students' needs to support student retention and success. Develop, implement programs and assess programs and services that lead to retention, completion, and success of new and continuing students. Research, demonstrate and evaluate new technology to support the Student Success Centers' goals and objectives. Coordinate and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals. Participate in recruitment, retention and communication efforts to support the goals of the dual credit and dual enrollment programs. Assist with the planning and implementation of the Parent/Family, Student Veterans and other Orientation programs. Assist the coordinator of veteran services with all college areas associated with welcoming, orienting, and supporting veteran student and dependents. Maintain general knowledge of career and transfer programs, registration and graduation requirements as related to new student programs and services. Develop programming and outreach activities related to student success initiatives. Prepare timely and accurate monthly and annual progress reports. Work collaboratively with the dean to provide ongoing updates on the Student Success Center initiatives and activities to the college community through newsletters and presentations. Utilize institutional data, dashboards, and CRM information to communicate with students in the pipeline through email, text, phone, and other approaches. Assist the Dean, in collaboration with counselors, advisors, faculty, and students to implement programs and services designed to support and retain academically unsuccessful and undecided new students. Serve as a member of campus committees related to student success. Stay apprised on current financial aid information and best practices on student success. May supervise/coordinate student employees/interns and complete other duties as assigned. Education/Experience Bachelor's degree required. Bachelor's degree in student services, education administration or related field. Master's preferred. Minimum two (2) years of experience in higher education, direct student service, or related field. Experience in program development and student integrated systems also required. Qualifications Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success. Knowledge of student information system structure. Knowledge of retention strategies and their student information requirements. Excellent project management and communication skills, both oral and written. Full computer proficiency in Word, Excel and PowerPoint. Able to easily navigate other software programs as needed and other forms of technology as needed. Position Status Full Time Hours Monday - Friday 8:00 am -5:00pm Some evening hours may be needed to support programming. Salary/Wage $54,700-68,000 (plus exceptional benefits) Hourly/Salary Salaried Benefits FT Professionals Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Life insurance, Optional life Disability insurance Tuition reimbursement Tuition waiverSURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Please visit our site to review specific benefits and eligibility criterion for this position/category at Review of Applications Begins 11/09/2026 #J-18808-Ljbffr Moraine Valley