Oliver Peoples - Sales Associate - River Oaks District

About Oliver Peoples Oliver Peoples was founded in 1987 with the opening of its first boutique and the launch of its original collection. From the beginning, Oliver Peoples has pursued superior product quality, a distinctive California‑rooted culture, and an obsession with service. These core values remain the foundation of the brand today. Oliver Peoples is part of EssilorLuxottica, a global leader in vision care products, and offers a global community of over 200,000 employees driving industry transformation. General Function The Retail Sales Associate provides exceptional customer service, builds strong client relationships, and achieves sales targets. The associate must possess in‑depth product knowledge and offer personalized recommendations. Major Duties and Responsibilities Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable. Stay up‑to‑date on industry trends and product knowledge, attending training sessions and workshops as required. Display in‑depth knowledge of the Brand, warranties, and optical add‑on features offered to all customers. Build and maintain relationships with clients, ensuring their needs are met both in‑store and through follow‑up communication. Consistently meet and exceed daily, weekly, and monthly sales targets by upselling and cross‑selling products. Assist with minor adjustments and repairs. Maintain a clean, organized, and visually appealing store environment on both the sales floor and back‑of‑house areas. Provide omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in‑store services. Understand and adhere to all brand policies and procedures. Perform other miscellaneous duties as assigned by management. Basic Qualifications High school diploma or equivalent. 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Must be punctual and reliable; timeliness and dependability are essential. Ability to work flexible hours, including evenings, weekends, and holidays. Strong organizational skills and attention to detail, with the ability to multitask in a fast‑paced environment. Demonstrated ability to achieve sales targets and exceed customer expectations. Team‑player who is collaborative, adaptable, supportive, respectful, and open to feedback. Natural problem‑solver and analytical thinker, capable of identifying issues, evaluating solutions, and implementing effective strategies to overcome challenges. Ability to stand for extended periods and lift up to 25 pounds. Preferred Qualifications Experience operating a POS system. Luxury sales or eyewear industry experience. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to application and hiring processes. For feedback on this posting or for disability accommodation requests, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law. #J-18808-Ljbffr Oliver Peoples