Experienced Tax Preparer - Walmart Kiosk - 3 locations
Jackson Hewitt - 1925
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Lead daily kiosk operations, check supplies, distribute Jackson Hewitt flyers to shoppers walking by
- Proactively engage shoppers walking past the kiosk with a friendly, respectful approach
- Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment
- Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies
- Explain tax results clearly so clients can understand their tax returns and feel confident in your work
- Coach team members on customer service, shopper engagement, and appointment conversion
- Follow up with interested prospects within one day and contact returning clients on daily basis
- Take ownership of appointment calendar, completed tax returns, and client retention goals.
- Protect client information and maintain an organized, professional kiosk.
- Attend weekly meetings with Walmart Employees - with approval from Walmart Manager
- During the meeting with Walmart Employees, inform them that they get 33% discount from Jackson Hewitt Tax Service
- Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn
- Demonstrate advance computer skills
- Free tax preparation training
- Free continuing tax education
- Discounted tax return for you (terms apply)
- Plus, you'll work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization.
- 2+ seasons of previous experience completing individual tax returns.
- Passion for engaging with passing Walmart shoppers, and convert the conversations into appointments
- Availability for required schedule, including evenings and weekends.
- Ability to obtain your PTIN number from the IRS
- Previous tax office experience, retail sales, customer acquisition, is strongly preferred.
- Excellent computer skills.
- Willingness to learn.
- Experience in customer relations, customer service, engage customers, and provide answers to their questions.
Vacancy posted 3 days ago
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