Sales Associate

Sales Associate

Location: Morton Lumber in Borger, TX

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential duties and responsibilities include the following (other duties may be assigned):

Customer Service:

• Provide a positive representation of RMA Enterprises.

• Proactively assist customers in solving problems.

• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

• Possess a friendly outgoing demeanor; work well with customers as well as associates.

• Ensure all pages and calls are answered promptly, courteously and effectively.

• Forward any customer complaint that cannot be handled to a member of management.

• Possess strong product knowledge and knowledge of store layout and location of products.

• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

• Assist in creating a positive, professional and safe work environment.

• Assist with receiving, checking in and stocking of merchandise throughout the store.

• Assist with maintaining back stock levels.

• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.

• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.

• Assist with merchandise resets through the store.

• Provide assistance to other Department Specialists, i.e. price changes, special orders.

• Ensure signage is current throughout the store.

• Communicate any Store Support Center issue to General Manager for follow up.

• Communicate any merchandising, cost control or sales idea to General Manager.

• Be professional in appearance and actions.

• Perform all other duties as assigned.