Executive Director of Technology

Job Summary

Executive Director of Technology, this role requires a visionary leader who can align technology solutions with the company's overall business objectives, drive innovation, and ensure the efficient operation of all technology systems and processes. The role will be responsible for executing a comprehensive transformation roadmap to modernize our IT systems and operations, enhance efficiency, and improve our overall customer experience. This role is responsible for planning, implementation and management of technology services consisting of data center, cloud services, server, storage, network, telecom, desktop support and helpdesk. The Executive Director of Technology will report to the CIO.

RESPONSIBILITIES

• Manage relationships with technology vendors and service providers, ensuring cost-effective solutions and adherence to service level agreements
• Develop and manage the technology budget, allocating resources effectively to support strategic initiatives and operational needs.
• Execute and adjust, as needed, the transformation program.
• Communicate strategy changes and ensure strategy changes are aligned with the business goals and objectives of Grady.
• Collaborate with key stakeholders across the organization to understand business needs, identify opportunities for technology enablement, and drive alignment between technology and business objectives.
• Establish key performance indicators (KPIs) and metrics to track the performance of technology initiatives and your teams, providing regular reports and updates to senior management.
• Ensure compliance with relevant laws, regulations, and industry standards governing technology operations and data management.
• Develop and implement a comprehensive technology strategy aligned with the company's long-term goals and objectives
• Lead, mentor, and motivate a team of technology professionals, fostering a culture of collaboration, innovation, and continuous improvement
• Oversee the design, implementation, and maintenance of robust technology infrastructure, ensuring scalability, reliability, and security
• Establish and enforce security best practices and protocols to safeguard the company's data and systems from cyber threats and vulnerabilities.

QUALIFICATIONS

Bachelor of Science Degree Required Strong understanding of technology trends, emerging technologies, and their potential impact on business operations. Experience in a senior leadership role overseeing technology strategy and operations 7+ Years Knowledge of current practices and technologies in technology infrastructure, including network administration, systems administration, telecommunications administration, technical client services administration and communication Knowledge and experience implementing and managing IT departments utilizing IT Service Management frameworks such as ITIL Core Competencies

Core Competencies

These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

• 1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• 2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• 3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• 4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• 5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• 6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• 7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• 8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• 9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• 10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don’t just work, we make an impact.

Equal Opportunity Employer Statement

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

Join our Talent Community

At Grady Health System, we are more than just a healthcare provider – we are a lifeline for our community. With a rich history of compassionate care, we’ve been serving Atlanta and beyond for over 125 years. As one of the nation’s leading public health systems, we are committed to delivering exceptional, patient-centered care to all, regardless of ability to pay. Our dedicated team of healthcare professionals brings a passion for making a difference, and together, we provide top‑notch services in every specialty, from trauma care to maternal health, to community‑based programs that improve lives. We embrace innovation, diversity, and collaboration to meet the unique needs of our patients and create a healthier future for everyone. Join us in our mission to make a lasting impact – because at Grady, your care, your career, and your community matter.