Internal--Floor Manager

Job Description

Job Description

We are excited to announce a job opportunity for the position of Floor Manager within the Trading Post. This position is available for both internal and external candidates.

Location: Garden of the Gods Trading Post

Compensation: $22.00-25.00 an hour

Job Description

The Retail Manager is responsible for overseeing the day-to-day operations in the store, ensuring an outstanding customer experience, and driving sales growth. In this role, they lead and inspire a team of sales associates, uphold the highest store standards, and foster a positive, high-energy environment. By demonstrating a strong sense of urgency, they ensure the successful execution of the mission and vision of the Colorado Retail Collection, contributing to a dynamic and results-driven atmosphere.

Responsibilities:

• Communicate promptly with the Operations Managers about operational issues, concerns, and ideas.
• Managers are expected to understand and run all stores and be able to cover different locations as needed.
• Assist with and perform open and close duties at the Trading Post and other locations as needed.
• Address customer concerns, resolve complaints, and ensure a positive shopping experience for all customers.
• Supervise team members and Supervisors by modeling a culture of positive customer service and goal-oriented teamwork.
• Establish a strong culture of accountability by delegating responsibilities, ensuring tasks are completed to standards, and providing ongoing coaching and support.
• Act as a liaison and support for Supervisors, emphasizing customer-focused, team-oriented development.
• Collaborate with other departments to address and resolve issues quickly.
• Collaborate with other Managers to monitor and evaluate employee performance, including attendance, work ethic, and overall productivity, ensuring the store operates efficiently and meets customer service standards.
• Assist in the onboarding and development of new hires.
• Communicate operational updates, concerns, and changes across all stores.
• Partner with the Operations Managers to optimize store operations and visiting locations as needed based on seasonal demands.
• Troubleshoot IT and POS issues, provide solutions in collaboration with Supervisors.
• Monitor and train on cash handling procedures, including drawer counts, safe handling, and deposits.
• Maintain commissions log and uphold confidentiality of all sensitive and monetary information. 
• Ensure compliance with company policies, safety standards, and applicable labor laws.
• Address and document employee relations issues in a timely and professional manner.

Requirements:

• Must be a current Supervisor, or equivalent experience.
• Proven experience as a manager or in a similar retail leadership role.
• Strong coaching skills.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Good organizational and problem-solving skills.
• Basic understanding of retail operations, inventory management, and sales techniques.
• Confidentiality requirement on personnel issues, compensation, and all other sensitive matters.
• Ability to perform and thrive in a fast-paced environment.

Application Deadline: June 30, 2026

Other Duties:

Note that this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time without notice.

EEO Statement:

Applicants are considered for all positions without regard to Race, National Origin, Age (40 or older), Color, Religion, Sex (including gender identity, sexual orientation and pregnancy), Marital Status, Physical Handicap, Medical Condition, or Non-job related disabilities.  Proof of citizenship or immigration status and completion of an I-9 immigration form will be required of all applicants if employment is offered.  As part of our employee screening process, background and reference checks will be conducted on all applicants. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, sit, and walk, use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear and occasionally required to climb.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by the job include close vision, color vision, and the ability to adjust focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate to loud. Work environment will include crowded spaces, knives, rolling carts, and stairs.

How to Apply:

• Internal Candidates: As a current employee, if you are interested in this position, please submit your updated resume by applying online by scanning the QR code below.

Notes: The company strives to place the most qualified candidates in open positions. While not all individuals that apply will be selected, the Company will note your interest in the different positions you apply for and may offer valuable feedback on training and performance needs to further your chances for the future. 

TAT Enterprises, Inc. is an equal opportunity employer and values diversity in its workforce.

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