SENIOR PROGRAM ANALYST

Senior Program Analyst - 64082944

This Contract Manager position assists the Director of Operations in coordinating the monitoring and evaluation of quality improvement within the terms of the Office of Minority Health (OMH). The incumbent in this position reports to the Director of Operations. This is a highly responsible position, and the incumbent serves as a Contract Manager for the OMH. The position is responsible for the overall coordination and implementation of the contracts of each program for which the employee is responsible, including planning, monitoring, and evaluating all program components, adhering strictly to grant and State Health Office guidelines. Provides and documents contract management services according to State of Florida Guidelines. Activities include ensuring management of contracts, quality assurance, compliance reviews, financial authorization, provider training and education, and tracking reporting pertinent data to the State Health Office providers and the public. The position produces work such as reports, measures, indicators, and evaluation tools that support grant objectives. The position serves as contract manager for assigned contracts resulting from the competitively and non-competitively procured initiatives outlined in Sections 381.7351 to 381.73.56 Florida Statutes.

Duties include planning, monitoring, and evaluating all program components, adhere strictly to established grant and State Health Office guidelines. Provides and documents contract management services according to State of Florida guidelines. Prepare contracts and track outcomes. Provide contract management and perform fiscal, purchasing, statistical, and other major contract management functions. Assist in the preparation of budgets; correspond with vendors and fiscal office to resolve discrepancies. Responsible for reporting requirements and compilation of all necessary documents for funded programs. Organizes and maintains contract files, including eligibility documents, referrals, authorizations, medical reports, complete forms, case progress notes, billing forms, and audits. Prepare reports promptly as required by the State and/or community partners. Verify and authorize invoices for payment. Ensure accuracy and completeness of tracking and follow-up of all program components. Responsible for conducting, via desk review or on-site, administrative monitoring of all assignment contracts to ensure compliance with state and federal law pertaining to corporations, public records, E-Verify, Equal Employment Opportunity, Pro-Child Indoor Act of 1994, Record Retention, Insurance, Health Insurance Portability Accountability Act, and subcontracts. Serves as Team Lead of the Contracts Unit. The position provides direction and oversees staff as part of managing the Contract Unit. Consults with the Director of Operations to plan, schedule, set priorities, conduct strategic planning and assure quality assurance of all contracts by conducting periodic second reviews, programmatic desk audit reviews of all contracts and providing technical assistance to other contract managers related to their contracts and fiscal requirements. Makes recommendations as necessary to correct identified quality deficiencies and improve contract operations and service delivery. Prepares and trains all contract management staff to ensure that processes are understood, efficiencies are found, and expected contract deliverables that support intervention and prevention are obtained. Develops, implements, and evaluates standards for contract management in the OMH. Assists with the RFA process, including criteria development, review team recruitment, coordination with other department programs, and grantee selection. Serves in operational capacities for the Office: Champion for National Minority Health Month, P-Card Approval 2, MFMP purchasing. Serves on internal workgroups and committees and performs other duties as assigned; promotes and participates in continuous process improvement activities. Attends meetings and performs other duties as required. Travels and performs other related duties. Attends approved in-service trainings, and staff meetings. Performs other administrative duties as needed. Performs other duties as assigned.

Required Knowledge, Skills, and Abilities: Knowledge of accounting principles, practices and procedures. Knowledge of State Comptroller's rules and regulations and Florida State statutes. Ability to understand and apply applicable rules, regulations, policies, and procedures relating to accounting programs. Ability to plan, organize, and coordinate work assignments. Ability to utilize problem-solving techniques. Ability to communicate effectively, both verbally and in writing. Ability to design and implement accounting systems. Ability to work independently.

Qualifications: Minimum: At least one year as a contract manager team lead or contract manager supervisor. At least one year of experience as a contract manager supervisor with a state of Florida agency. Valid Driver's License Florida Certified Contract Manager. Preferred: Five years as a contract manger team lead or contract manager supervisor. Five years of customer service experience.

Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: Innovation: We search for creative solutions and manage resources wisely. Collaboration: We use teamwork to achieve common goals & solve problems. Accountability: We perform with integrity & respect. Responsiveness: We achieve our mission by serving our customers & engaging our partners. Excellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit