Sr. HR Business Partner Virtual, United States

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the People Team Our HR Business Partners are business leaders first, HR leaders second. We hold ourselves to a high standard of understanding the objectives, culture, and talent capabilities of our clients, and we quickly identify trends and solve problems in service of Thumbtack’s goals. While we value data and facts, we believe just as strongly in the intangibles - judgment, EQ, and an inclusive mindset by default. We strive to be trusted partners and coaches to people at every level of the organization. Hear from Rachel “ As a team that is embedded across all lines of business, we're able to influence, drive and elevate at every level . We're building a values-driven culture that makes Thumbtack a place where people want to be.” Rachel About the role We’re hiring an Sr. HRBP with a knack for operations and AI solutions building - someone who can spot high-impact opportunities to apply AI across HRBP workflows and help build those solutions. You’ll embed with the HRBP team to learn how the organization works, then partner closely with the team to turn the most valuable opportunities into products, such as an exit interview synthesizer or an engagement survey action planner that eliminates manual work. This role spans three pillars - client-facing HRBP support, AI and operations, and employee relations support - and reports to the Director of HR Business Partners. What you’ll do Partner with client groups as a trusted advisor to managers and employees across the full employee lifecycle, from team effectiveness to engagement survey action planning Flag legal and compliance risks in day-to-day people management, partnering with the global HRBP team on shared strategies and priorities Build AI-powered HRBP workflows: map processes, structure HR policies and playbooks into AI-ready formats, and lead rollout, training, and success metrics for AI tools Serve as the HRBP team’s COE connector, building templates, communications, and enablement materials, and support board prep, calibrations, and engagement survey insights Cover employee relations work during team absences - PIP prep, investigations, policy violations, and conflict mediation - while helping managers document PIPs consistently Build and own AI tools that automate HRBP work, iterating based on feedback and usage data Own HRBP’s North America emergency response playbook and support quarterly exit project work In order to be successful, you must bring 10+ years of experience in HR with HRBP experience, including examples of using AI or automation to improve your work - a template you built, a workflow you automated, or a process you reimagined Comfort experimenting with AI tools and turning ideas into working solutions, with or without engineering support Broad understanding of HR practices including performance, risk management, coaching, engagement and retention, workforce planning, employee relations, compensation, culture and values A track record of delivering in ambiguous environments, partnering closely with senior stakeholders on direction and priorities Strong communication skills — able to speak, write, and present information clearly; comfortable mediating and facilitating discussions at the manager level Data literacy: comfort analyzing people data, identifying trends, and translating findings into recommendations for leaders Familiarity with HRIS and HR tech platforms, plus change management experience guiding leaders and teams through organizational transitions Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $148,000 - $201,300. For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $134,300 - $181,700. For candidates living in all other US locations, the expected salary range for this role is currently $126,700 - $171,400. Supporting you at work and beyond In addition to our virtual-first model, we offer: Paid time off Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown. Remote work stipend and reimbursements $1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements. Support for parents and caregivers All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN). Family formation benefits $30,000 USD/CAD lifetime max reimbursement for family planning. Mental health and financial coaching 12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider. Thumbtack Bucks $450 USD/CAD quarterly stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond. Claude Enterprise (Claude.ai, Claude Code, Cowork, Claude Desktop, Ask Thumbtack), OpenAI Enterprise ChatGPT & Codex, Cursor, Gemini Enterprise, Granola, Coda AI, Linear, and more. *Access varies based on location, team, and role. #J-18808-Ljbffr Thumbtack