Patient Coordinator

Job Description

Job Description

Join Our Team!

Stansell Dentistry is seeking a friendly, organized, and patient-focused Patient Coordinator to be the welcoming face of our practice. We are looking for someone passionate about providing exceptional customer service, who enjoys working in a fast-paced environment, and is committed to creating an outstanding patient experience from the moment patients walk through our doors.

Responsibilities:

• Welcome and check in patients with a warm, professional attitude.
• Answer incoming phone calls and assist patients with scheduling appointments.
• Verify and update patient demographic and insurance information.
• Confirm appointments and manage the daily schedule.
• Collect co-payments and patient balances.
• Present treatment estimates and discuss financial options.
• Coordinate with the clinical team to ensure efficient patient flow.
• Maintain accurate patient records in the practice management software.
• Assist with patient recalls and follow-up communications.
• Support the office with administrative duties as needed.

Qualifications:

• Previous dental or medical front office experience preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable discussing treatment plans and financial arrangements.
• Knowledge of dental insurance verification is preferred.
• Experience with Curve software is a plus.
• Positive attitude, dependable, and a team player.

What We Offer:

• Competitive hourly pay based on experience.
• Paid time off.
• Paid holidays.
• Opportunities for professional growth and development.
• Supportive team environment.