Claims - Field Claims Representative

Claims - Field Claims RepresentativeMake a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Richmond, VA. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.Be ready to:complete thorough claim investigationsinterview insureds, claimants, and witnessesconsult police and hospital recordsevaluate claim facts and policy coverageinspect property and auto damages and write repair estimatesprepare reports of findings and secure settlements with insureds and claimantsuse claims-handling software, company car and mobile applications to adjust loss in a paperless environmentprovide superior and professional customer serviceonce eligible, become a certified and active Arbitration PanelistTo be an Entry Level Claims Representative:The pay range for this position is $57,000 - $76,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.Be equipped with:be available and communicative during your regular business hoursa desire to learn about the insurance industry and provide a great customer experiencethe ability to work unsupervisedexcellent verbal and written communication skillsstrong interpersonal skillsexcellent problem-solving, negotiation, organizational and prioritization skillspreparedness to follow-up with others in a timely mannera valid driver's licenseBring education or experience from:a bachelor's degreeAINS, AIC, or CPCU designations preferredBenefits in addition to compensation include:company carcompany stock options, including Restricted Share Units and Incentive based stock optionspaid time off (PTO)401K with 6% company matchTo be an Experienced Claims Representative:The pay range for this position is $62,000 - $90,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.Be equipped with:be available and communicative during your regular business hoursmulti-line claims experience preferredability to completely assess auto, property, and bodily injury type damagescapacity to work unsupervisedexcellent verbal and written communication skillsstrong interpersonal skillsexcellent problem-solving, negotiation, organizational, and prioritization skillspreparedness to follow-up with others in a timely mannera valid driver's licenseBring education or experience from:one or more years of claims handling experienceAINS, AIC, or CPCU designations preferredbachelor's degree or equivalent experience requiredBenefits in addition to compensation include:company carcompany stock options, including Restricted Share Units and Incentive based stock optionspaid time off (PTO)401K with 6% company matchEnhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.