Vice President of Managed & Professional Services
Confidential
Vice President of Managed & Professional Services
About the Company
Innovative provider of software solutions for public transit & healthcare industries
Industry
Computer Software
Type
Privately Held
Founded
2019
Employees
201-500
About the Role
The Company is in search of a Vice President of Managed and Professional Services to spearhead a pivotal enterprise initiative. This executive will be tasked with unifying and transforming the services delivery model across the organization, with a strong focus on AI-driven operational excellence. The role is not about maintenance; it is about leading a significant change that will directly impact revenue growth, customer success, and the future of the platform. The successful candidate will be responsible for defining and executing a unified services strategy, driving organizational transformation, and integrating services teams into a cohesive enterprise model. They will also be expected to champion the adoption of AI-enabled tools and workflows, and to work closely with executive leadership to shape the future operating model of the company. Candidates for this role at the company should have a minimum of 12 years' of leadership experience in managed services, professional services, or technology-enabled services organizations. A proven track record in growing services revenue, improving profitability, and leading large-scale organizational change is essential. The ideal candidate will be a strategic thinker, a decisive leader, and a strong communicator, with the ability to influence and align stakeholders at all levels. Experience in AI-driven solutions and a background in mobility, transportation, or adjacent markets is highly desirable. The role requires a leader who is results-driven, takes ownership, and is dedicated to inspiring and elevating their team.
Hiring Manager Title
Chief Operating Officer
Travel Percent
Less than 10%
Functions
- Operations
- Sales/Revenue
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