Medicare Advantage Customer Care Lead (Remote)
Mass General Brigham
New York, NY
- Remote job
Mass General Brigham seeks a customer service professional to support Medicare beneficiaries through phone, email, and in-person interactions. You will resolve inquiries, explain benefits, and guide enrollment while protecting patient information under HIPAA in a remote setting. Responsibilities include handling claims, billing questions, documenting interactions, and collaborating with billing and care teams to resolve escalations. #J-18808-Ljbffr Mass General Brigham
Vacancy posted 1 day ago
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