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MXC Technology Manager - AI-Driven Contact Center

Credit-Union-of-Colorado

Credit Union of Colorado is seeking an MXC Contact Center Technology Manager to lead the Member Experience Center's technology roadmap, design innovative solutions, and deliver best-in-class contact center experiences. You will drive efficiencies, enable data-driven insights, and oversee vendor relationships while building a high-performing team. The role requires Bachelor’s in a tech/business field, IVR/IVA design experience, 3–5+ years in leadership, and proficiency with Tableau and Zendesk. #J-18808-Ljbffr Credit-Union-of-Colorado

Vacancy posted 9 hours ago
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