Supply Chain Analyst

Supply Chain Analyst

Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

Dexcom is seeking a nimble, driven, and forward-thinking Supply Chain Analyst to join our rapidly growing team. In this role, you will serve as the daily interface between Dexcom's internal departments, our European 3PL warehouses, and a select group of partners. Your primary responsibility will be to monitor outsourced services, ensuring service level agreements (SLAs) are met and customer issues are resolved efficiently and effectively. You will also be responsible for identifying and driving process improvements within the team.

Where you come in:

• Act as the daily interface between Dexcom's internal departments across Europe, our 3PL warehouses, and a select group of clients.
• Monitor shared email inboxes to ensure timely communication and issue resolution.
• Proactively identify and resolve fulfillment issues to ensure SLAs are met.
• Ensure transactional completeness in various IT systems.
• Ensure internal and external processes are in place and followed.
• Identify and implement process improvements.
• Be responsible for creating and updating internal SOPs.
• Manage communication with internal Dexcom teams regarding process changes, delays, and major incidents.
• Support tender implementation and contract fulfillment in line with agreed timelines.
• Work on product upgrades, as well as new product and market launches.
• Perform other duties as assigned.

What makes you successful:

• Proven experience in supply chain, logistics, or customer operations.
• Fluent in English.
• Strong verbal and written communication skills.
• Ability to prioritize workload and work independently.
• Flexibility when it comes to work tasks and timescales.
• Comfort working in fast-paced environments.
• Familiarity with ERP systems such as Salesforce, Oracle, or SAP.
• Solid skills in Excel and Tableau.
• Experience in a global or multinational setting.
• Experience in mentoring or supporting the development of others.

What you'll get:

• Comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 51 different nationalities.
• Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
• Opportunity to work from other countries for up to 30 days per year.
• Health insurance including reduced premiums available for dependents.
• Life and accident insurance coverage.
• 3rd pillar private pension plan.
• Health and wellness programs, including access to online coaching and therapy sessions.
• Fertility, family forming, menopause, and men's health support services.
• Regular team-building events that foster collaboration and connection.
• Best-in-class training and career development programs.
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
• Access to a fitness tracking app with rewards for staying active.
• Free parking space at the city center office location.

Travel Required: 0-5%

Experience and Education Requirements: Typically requires a Bachelor's degree and a minimum of 2-5 years of related experience.

Flex Workplace: Your primary location will be an office, based in Vilnius. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site.

The monthly base salary for this position is from €2,550.00 to €3,300.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.