Information Technology Intern

Information Technology Intern

This excepted service position is being filled under the provisions of the Pathways Internship Program, which is designed to provide students enrolled in educational institutions, from high school to graduate level, with paid work opportunities. The program allows students to be exposed to the work of the government through federal internships while pursuing their degrees. The internship also provides federal managers a ready source of student employees and potential permanent employees upon completion of the program requirements. This position is not a routine telework position or summer internship. Selected applicants will be required, per mission requirements, to physically report to the DOJ OIG office location in which they are assigned and can work the duration of their academic career. If you are selected as an Information Technology Intern, you will work with higher graded staff in support of office programs and activities to gain practical work experience that augments training in an academic course of study.

IT Customer Service: Working within the customer service group on a variety of Help Desk functions to include desktop support, mobile device support and various customer support needs. Assisting with the installation of new hardware and/or rebuild existing hardware in accordance with standards and project/operations goals and requirements. Assisting with new user hardware and software setup; contribute to the development and maintenance of infrastructure systems.

IT Software Applications: Assisting IT specialists monitoring and on occasion performs limited of duties in information technology and information systems. Assisting IT specialists with project management duties including tracking and reporting on projects through their lifecycle. Assisting IT specialists translate the functional and business requirements of customers and stakeholders into automated application systems and databases.

IT Engineering: Assisting IT specialist implementing established procedures with analysis of LAN system needs for growth and expansion to incorporate personal computer (PC) LANs into the wide area network (WAN). Assisting IT specialists to design, develop, customize, and implement a wide range of hardware and software to support large-scale LAN/WAN systems including protocols, simple mail transfer protocol (SMTP) management systems, communications controllers, bridges, routers, and other network devices that support extensive operations referring potential problems to more experienced specialists. Participating in projects to prototype and pilot new system concepts and enhancements.

IT Security: Assisting IT specialists by performing routine Cybersecurity using a variety of monitoring tools to identify and remediate potential security vulnerabilities. Assisting IT specialists to obtain Authority to Operate and Test determinations following testing and hardening of information technology systems to meet Department of Justice, Office of the Chief Information Officer, security standards following applicable Federal Information Security Management Act standards referring potential problems to more experienced specialists. Assisting IT specialists identify, implement, and assess common IT security controls; develops and updates SSP, and coordinates with the Information System Owner, any changes to the IT system and assesses the security impact of those changes.

The student will participate in an OIG-wide mentorship program. The student will perform other duties as assigned.