Customer Service Sales Representative

Providing comprehensive support to customers, the full-time Customer Service Sales Representative will engage with clients virtually to resolve inquiries, promote products, and enhance customer satisfaction while adhering to service delivery strategies. Key responsibilities Troubleshoot and resolve technical issues and account inquiries through various communication platforms Build consultative relationships with customers to understand their needs and recommend appropriate products and services Achieve performance metrics by maximizing sales opportunities and enhancing customer satisfaction Required qualifications Some high school coursework completed 0-2 years of relevant work experience Ability to work flexible hours, including nights and weekends Demonstrated technical knowledge and comfort with various digital tools and systems Strong customer-focused mindset with a commitment to enhancing the customer experience