Automotive Service Technician

About Madison Honda Madison Honda is committed to providing exceptional automotive service while fostering a professional and supportive work environment. We are currently seeking a skilled Automotive Service Technician to join our team in Clinton, NJ. Job Details Salary: $18 to $30 per hour Job Type: Full Time Location: Clinton, NJ 08809 Position Summary As an Automotive Service Technician, you will be responsible for accurately diagnosing and repairing vehicles while ensuring excellent customer satisfaction. Your personal work habits and ethics play a vital role in delivering quality service. You will also set and monitor goals to continuously improve performance based on customer satisfaction and production metrics. Key Responsibilities Diagnose customer vehicle concerns using the latest diagnostic and administrative tools Provide courteous and professional communication with all customers Assist as a secondary greeter in the service drive area to enhance customer experience Stay current with technical publications, Service Comm, and Asist terminal operations Deliver safe and reliable vehicle service on the first attempt Address all initial customer concerns before proceeding with additional recommendations Inspect vehicles for maintenance according to factory and local recommendations and identify additional service opportunities Ensure vehicles are returned to customers clean or cleaner than when received Participate in factory and in-house training programs to maintain and improve technical skills Complete all paperwork accurately and attach required shop forms to repair orders Perform other duties as assigned by management Maintain punctuality and professional appearance, including uniform compliance Work Hours This is a full-time position with standard service center hours. Specific scheduling details will be provided upon hiring. Equal Opportunity Employer Madison Honda is an Equal Opportunity Employer and maintains a drug‑free workplace. Qualifications Experience performing warranty and non‑warranty inspections, diagnostics, maintenance, and repairs on multiple vehicle makes and models Proven ability to achieve or surpass service goals Excellent communication and customer service skills Professional appearance and a strong work ethic Positive attitude with high energy and motivation Ability to read and understand technical instructions and documents Good judgment and decision‑making skills Valid state driver’s license with a clean driving record Education and Certification High school diploma or equivalent required ASE certification or equivalent technical aptitude required Technical or trade school degree preferred Benefits Tremendous product & inventory Ongoing company‑wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. #J-18808-Ljbffr MADISON HONDA